Housekeeper📣 Job Ad

Join Hilton as an Executive Housekeeper!

As an Executive Housekeeper, you will oversee all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Your Responsibilities:

• Oversee housekeeping and laundry operations.
• Evaluate guest satisfaction levels and monitor trends focused on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls.
• Set departmental targets, work schedules, and policies.
• Inspect all fixtures, fittings, and appliances for compliance.
• Monitor team performance and maintain high standards of appearance and service.
• Ensure staffing levels meet business demands and conduct ongoing training.
• Manage staff performance in compliance with company policies.
• Assist other departments as necessary.

What We Are Looking For:
To be successful in this role, you should have:

• Experience in housekeeping/laundry in a managerial or supervisory position.
• A successful track record of managing a large team.
• A high school diploma or equivalent.
• Strong leadership, interpersonal, and communication skills.
• A commitment to high customer service levels.
• Flexibility to adapt to various work situations.

About Hilton:
Hilton is a leading hospitality company known for its commitment to guest service and exceptional hospitality experiences. With over 9,100 properties globally, Hilton aims to create remarkable experiences for its guests and team members daily.

Join Hilton as an Executive Housekeeper
Are you passionate about delivering exceptional guest experiences? We are looking for an Executive Housekeeper to oversee all housekeeping and laundry operations while ensuring the highest standards of guest satisfaction.

Key Responsibilities:

• Oversee all housekeeping operations, including laundry services.
• Evaluate guest satisfaction and monitor trends for continuous improvement.
• Operate within departmental budgets through effective stock and cost controls.
• Set departmental targets, work schedules, and policies.
• Inspect fixtures, fittings, and appliances for compliance to standards.
• Monitor the performance and appearance of the housekeeping team.
• Ensure staff are trained and knowledgeable about room categories and amenities.
• Manage staffing levels to meet business demands.
• Conduct regular communication and team meetings.
• Recruit, train and develop the housekeeping and laundry team.

Requirements:

• Prior experience in housekeeping/laundry within the hotel or retail sector in a managerial capacity.
• Proven track record of managing a large team effectively.
• High school certificate or equivalent.
• Strong commercial awareness and cost management capabilities.
• Excellent leadership and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and committed to high levels of customer service.
• Proficiency in IT and Microsoft Office.

Join us and become a part of our team dedicated to creating remarkable hospitality experiences every day!

Join Our Team as a Housekeeping Attendant!
At M Hotel Al Dana Makkah, we are dedicated to providing an exceptional experience for our guests. As a Housekeeping Attendant, your main responsibility will be to ensure the cleanliness and upkeep of guest rooms and public areas while following our established guidelines.

Key Responsibilities:

• Collect keys and daily assignments while preparing the trolley and necessary equipment for efficient task performance to prevent delays.
• Maintain and clean guest rooms, replenishing room supplies in line with the hotel's Standards of Performance.
• Clean and replenish bathrooms, ensuring adherence to safety and performance standards.
• Arrange and tidy guest belongings while cleaning rooms and bathrooms.
• Inform the Valet Service to collect guest clothes for laundry, dry cleaning, or pressing to ensure guest satisfaction.
• Clean guest corridors, service pantries, and service areas, maintaining a professional and organized appearance.
• Report maintenance-related issues to the Engineering Department for general upkeep and facility maintenance.
• Consider guest needs and requirements when working in public areas and guest rooms, ensuring courtesy and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.

Why Work with Us?
If you're passionate about hospitality and want to be part of a dedicated team providing exceptional service, then apply today!