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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Hilton as an Executive Housekeeper!

As an Executive Housekeeper, you will oversee all housekeeping operations at Doubletree by Hilton, ensuring an excellent guest and member experience. This role requires a keen focus on guest satisfaction while managing departmental targets and objectives.

Key Responsibilities:
  • Oversee all housekeeping and laundry operations.
  • Evaluate guest satisfaction levels and monitor trends for continuous improvement.
  • Operate within departmental budgets with effective stock and cost management.
  • Set departmental targets, objectives, and work schedules.
  • Regularly inspect all fixtures and fittings for compliance with standards.
  • Ensure ongoing training and communicate effectively with all hotel areas.
  • Manage performance issues in compliance with company policies.
  • Recruit, manage, train, and develop housekeeping staff.

Qualifications:
  • Experience in housekeeping/laundry in the hotel or leisure sector at a managerial or supervisory level.
  • Demonstrated success in managing a large team.
  • High school certificate or equivalent.
  • Strong commercial awareness and cost control abilities.
  • Excellent leadership and communication skills.
  • Flexibility to adapt to different work situations.

This role is integral to maintaining Hilton's commitment to exceptional guest service, fostering teamwork and collaboration across departments.

Requirements

  • Requires 2-5 Years experience

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📣 Job Ad

Hilton

Full-time
Join Hilton as an Executive Housekeeper!
As an Executive Housekeeper, you will have the responsibility of overseeing all housekeeping and laundry operations to ensure an exceptional experience for guests and members. You will evaluate guest satisfaction and define departmental targets.

Key Responsibilities:
  • Manage all housekeeping and laundry operations.
  • Evaluate guest satisfaction and continuously monitor trends for improvement.
  • Operate within budgets effectively through stock control and scheduling.
  • Set targets and objectives for the department while overseeing work schedules and policies.
  • Inspect facilities to ensure compliance with standards.
  • Monitor the performance of the Housekeeping and Laundry Team with a focus on training and teamwork.
  • Maintain communication with all hotel areas and external suppliers.
  • Recruit, train, and develop staff to enhance departmental performance.
  • Assist other departments as necessary.

Qualifications:
  • Housekeeping/laundry experience in managerial or supervisory roles.
  • Experience managing large teams with a successful track record.
  • High school certificate or equivalent educational background.
  • Strong commercial awareness and budgeting skills.
  • Excellent communication and leadership abilities.
  • Ability to work under pressure and maintain high standards.
  • Proficiency in Microsoft Office and other computer systems.

If you have a passion for delivering remarkable guest experiences, we invite you to apply to join our team at Hilton!

breifcase2-5 years

locationMakkah

20 days ago