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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

About the Role

My Clinic KSA, a multispecialty outpatient care provider in Saudi Arabia, is seeking an Information Technology Project Manager. Based in Jeddah, Makkah, this role is integral to overseeing system upgrade efforts, managing significant change requests, enhancements, and new system projects. The position requires a proactive individual to ensure effective alignment between business needs and IT solutions, leading to successful project delivery. My Clinic KSA has been dedicated to improving health and well-being through innovation and a commitment to care since 2017.

Role Overview and Responsibilities

The Information Technology Project Manager will provide leadership for IT projects, focusing on coordinating business requirements with technical execution. This involves tracking progress, managing risks, and ensuring timely project completion with strong stakeholder alignment. A key aspect of the role is driving the creation and maintenance of technical and functional documentation, while supporting lead resources in project execution and knowledge transfer. The project manager will work closely with IT teams and business stakeholders to achieve organizational objectives.

  • Oversee system upgrade initiatives for the Hospital Information System (HIS) and manage change requests, enhancements, and new system projects across HIS and other IT/business initiatives.
  • Coordinate the gathering, analysis, and translation of business requirements into technical specifications and delivery plans.
  • Ensure timely execution of project deliverables while maintaining strong alignment with business, clinical, and IT stakeholders.
  • Track project progress, monitor key performance indicators, manage risks and issues, and provide regular status reports to senior management.
  • Drive the creation and maintenance of high-quality technical and functional documentation.
  • Support lead resources in day-to-day project execution, issue resolution, and knowledge transfer.
  • Collaborate with IT teams to plan and implement technical improvements, system upgrades, integrations, and performance optimizations.
  • Work with business stakeholders to prioritize enhancements and ensure delivered functionality meets operational needs.
  • Facilitate strong business-IT alignment by leveraging experience from both technical and operational perspectives of HIS.
  • Identify, assess, and mitigate project risks and dependencies, conducting root cause analysis as needed.
  • Manage change control processes, scope variations, and impact assessments.
  • Support change management, stakeholder engagement, and training activities for smooth adoption of enhancements.
  • Document lessons learned and contribute to the continuous improvement of project management practices.

Qualifications and Experience

Candidates for this role should possess the following qualifications:

  • A Bachelor's degree in Computer Science, Information Technology, Healthcare Administration, Business Management, or a closely related field. A Master's degree is considered a plus.
  • 5-10 years of relevant experience as a Project Manager.
  • Experience in Hospital Information System (HIS) or similar healthcare IT projects, including system upgrades, enhancements, or clinical system implementations, is preferred.
  • A Project Management Professional (PMP) certification is required.

Required Skills and Competencies

Successful candidates will demonstrate a strong set of skills and competencies:

  • A solid understanding of Hospital Information Systems (HIS) from both technical (upgrades, integrations, architecture) and business operational perspectives (clinical workflows, patient management, administrative processes).
  • Proven experience managing system upgrade initiatives, major change requests, and enhancements in healthcare IT environments, as well as other enterprise-level IT and business projects.
  • Strong project management capabilities in planning, execution, risk management, stakeholder coordination, and status reporting.
  • Excellent ability to coordinate business requirements with technical delivery teams.
  • Proficiency in driving technical and functional documentation standards.
  • Superior communication, facilitation, and collaboration skills across business and IT functions.
  • Solid analytical and problem-solving skills with the ability to manage multiple priorities.
  • Experience supporting senior/lead resources and facilitating knowledge transfer.
  • Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or similar.
  • Effective verbal and written communication skills.
  • Excellent analytical and problem-solving skills.
  • Attention to detail.

Work Location and Type

This full-time position is based in Jeddah, Makkah, Saudi Arabia.


Requirements

  • Requires 5-10 Years experience

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