Key Account Manager Unilever Food Solutions📣 Job Ad

About Unilever Food Solutions

Unilever Food Solutions (UFS) operates as the second largest Business Unit of Unilever and holds a position as a global market leader in the Food Service sector, with operations spanning over 76 countries. UFS utilizes a unique B2B business model focused on serving chefs, aiming to empower them in their work. The unit has an ambition to achieve €5bn by 2030 by providing superior solutions to its 5 million operators, emphasizing product excellence and AI-powered customer experience. UFS fosters an entrepreneurial culture that values speed, simplicity, trust, and a strong drive for growth, with significant investment in developing future skills and leaders.

The Role: Key Account Manager

Unilever is seeking a Key Account Manager for its Unilever Food Solutions division. This full-time role is based in Jeddah, Makkah, Saudi Arabia, and is designed for professionals with a strong background and passion for key accounts management within the food service industry. The successful candidate will contribute to creating a better business and world through their work, managing high-value client relationships and driving strategic growth.

Key Responsibilities

• Conduct daily face-to-face visits with active and new key accounts.
• Manage and achieve all sales targets and KPIs, including Turn Over, customer base, forecast, Win & Retain Funnel, and Key Accounts Annual Business Plans.
• Grow market reach and penetration by expanding the customer base and increasing the number of SKUs per customer.
• Manage and build relationships with existing and potential customers within the Food Service Channel, including local and international restaurant chains (QSR & FSR), Central Production Units, and catering divisions.
• Act as a trusted consultant by offering complete culinary solutions based on a clear understanding of customer business needs.
• Take calculated risks to secure significant wins with key accounts.
• Conduct demonstrations of UFS SKUs for customers using relevant applications.
• Analyze data to systematically plan daily routines and activities, utilizing CRM software such as Salesforce as per Unilever’s requirements.
• Collaborate with marketing and culinary teams to create new Limited Time Offers (LTOs) and innovations with key customers.

Required Qualifications and Experience

• Solid experience of 5-10 years in Key Accounts Management within the food service industry or HORECA sector, specifically in Saudi Arabia.
• Strong expertise in managing and nurturing relationships with high-value clients.
• Solid understanding of the Saudi food service market, including current trends, challenges, and opportunities.
• Proven ability to develop and execute strategic annual plans to drive revenue growth and achieve business objectives.
• A results-driven mindset with a focus on delivering exceptional customer satisfaction and growth.
• Demonstrated ability to build and maintain strong relationships with customers across all stakeholders, including chefs, procurement, and operations teams.

Leadership Attributes

The ideal candidate is energized by achieving strong results and serves as an example to others through their performance and resilience. They continuously seek improved methods, engaging and collaborating with colleagues. Individuals in this role are responsible for their own wellbeing and for maintaining high standards of work, with a consistent focus on consumer needs. They demonstrate humility while actively interpreting evidence and data to identify issues and opportunities for improvement.

Location and Work Type

This is a full-time position located in Jeddah, Makkah, Saudi Arabia, offering an opportunity to contribute to a leading global organization in the food service sector.