Laundry Supervisor - Saudi Talent📣 Job Ad

About the Role

Rotana Hotels is seeking a Laundry Supervisor to join their team in Makkah, Saudi Arabia. This full-time position involves overseeing daily laundry operations to ensure guest services meet the highest standards within a fast-paced, multicultural environment. The role is crucial for maintaining the quality and efficiency of all laundry services.

Key Responsibilities

• Assist the Laundry Manager in enforcing hotel policies, procedures, rules, and regulations.
• Supervise and monitor laundry employees to ensure established standards and efficient guest service.
• Oversee the proper handling of guest and house laundry, establishing standards and procedures to ensure quality work.
• Liaise with the linen room to maintain an adequate supply of clean linen and uniforms, and ensure a neat work area.
• Follow up with the engineering department on preventive maintenance and repair orders for laundry equipment.
• Check daily production against priorities and assist in the activities of laundry staff.
• Counter-check that all processed items are spotlessly clean according to hotel standards and guest satisfaction.
• Ensure laundry employees are knowledgeable about hotel services and facilities.

Qualifications and Requirements

• A degree or vocational training within laundry operations is ideal.
• Previous experience in a similar supervisory role within a hotel laundry setting is required.
• Good command of written and verbal English communication skills is essential.
• Computer knowledge is considered an added advantage.

Required Skills

• Proficiency in laundry operations.
• Customer-driven, courteous, outgoing, and approachable demeanor.
• Ability to work effectively under pressure in a fast-paced environment.
• Strong teamwork and collaboration skills, thriving in a multi-cultural team.
• Understanding of Hotel Operations.
• Effective Communication.
• Planning for Business.
• Supervising People.
• Understanding Differences.
• Supervising Operations.
• Teamwork.
• Adaptability.
• Customer Focus.
• Drive for Results.

Work Environment and Experience

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires 2-5 years of experience in a similar supervisory capacity within a hotel laundry setting. Candidates will work in a dynamic and multicultural environment.