Linen Room Supervisor - Saudi Talent📣 Job Ad

About the Role

Rotana Hotels is seeking a Linen Room Supervisor to join the Housekeeping team in Mecca, Saudi Arabia. This role is essential for maintaining high standards of cleanliness and operational efficiency in the hotel's linen and uniform management. The supervisor will lead a team of Linen Room Attendants, contributing to guest experiences through attention to detail and problem-solving.

This is a full-time position within a multi-cultural environment. The ideal candidate will be dedicated to delivering exceptional service and capable of providing solutions to meet operational needs.

Key Responsibilities

• Receive, record, and sort clean uniforms from the laundry, arranging them neatly on shelves and racks.
• Issue linen to Food & Beverage outlets according to established requisitions.
• Issue uniforms to all employees and maintain accurate uniform records.
• Inspect all uniforms for necessary mending, such as loose buttons or hems, and arrange for repairs.
• Maintain a consistently clean and tidy linen room, reporting any damaged linen or uniforms promptly.
• Ensure proper storage and accurate recording of all linen and uniforms.
• Report to superiors regarding any uniforms that require discarding or replenishment.
• Adhere to and ensure the correct procedure is followed when discarding linen or uniforms.
• Prepare all uniforms to be ready for special events and seasonal occasions.

Qualifications and Requirements

• Diploma or vocational training in hospitality.
• Previous minor supervisory experience within a hotel Housekeeping Department.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities.
• Computer literacy.
• Previous experience with Opera (PMS) is an advantage.
• A friendly, caring demeanor with good cross-cultural sensitivity.
• A strong concern for quality and an eye for detail.
• Ability to work well under pressure in a fast-paced environment.
• Enjoyment of working with multi-cultural teams and guests.

Required Skills

• Guest Focused
• Customer Service
• Creative Solutions
• Cleanliness Standards
• Record Keeping
• Mending
• Tidiness
• Storage Procedures
• Discarding Procedures
• Event Preparation
• Hospitality
• Supervisory Experience
• Written Communication
• Spoken Communication
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS)
• Cross-cultural Sensitivity
• Concern for Quality
• Eye for Detail
• Working Under Pressure
• Fast-paced Environment
• Multi-cultural Teamwork

Work Environment and Location

This is a full-time position for a Linen Room Supervisor at Rotana Hotels, located in Mecca, Saudi Arabia. The role operates within a fast-paced, multi-cultural environment, requiring collaboration with diverse teams and guests.