Hotel Cleanliness Supervisor📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
About the Role
Marriott International is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Makkah, Saudi Arabia. This full-time, non-management position is crucial for maintaining the high standards of cleanliness and guest satisfaction that Marriott is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest areas, including rooms, public spaces, and the pool, meet our stringent quality benchmarks. This role offers an excellent opportunity for individuals with a passion for hospitality and a keen eye for detail to contribute to the exceptional guest experience at our Makkah properties. You will work closely with various departments to ensure seamless operations and uphold the brand's commitment to "Wonderful Hospitality. Always."
Key Responsibilities
- Oversee and inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after cleaning by housekeeping staff.
- Generate reports on occupied rooms, verify room statuses, and identify rooms that do not meet standards.
- Prioritize room cleaning tasks and update guest room statuses upon departure.
- Assist housekeeping management in overseeing daily activities and operations.
- Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts and ensure smooth operations.
- Document and resolve issues related to rooms that do not meet standards in coordination with the front desk.
- Prepare, distribute, and communicate changes in assignment sheets and schedules.
- Report any unresolved issues to the incoming shift.
- Perform required administrative tasks to support the department.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and supporting employees.
- Follow and enforce all safety policies and procedures of the brand, reporting maintenance issues, safety hazards, accidents, or injuries.
- Complete required safety training and certifications.
- Maintain a clean and professional uniform and appearance.
- Respect the confidentiality of proprietary information and protect company assets.
- Support all colleagues and treat them with dignity and respect.
- Contribute to the team's achievement of common goals.
- Comply with quality assurance expectations and standards.
- Respond to work situations at a required speed, which may involve running, walking, or jogging.
- Visually inspect tools, equipment, and machines for defects.
- Enter and retrieve work-related information using computers and point-of-sale systems.
- Handle objects of varying size and weight, requiring excellent manual dexterity and hand-eye coordination.
- Reach for objects above the head and below the knees, including bending, twisting, pulling, and stooping.
- Navigate narrow, confined, or elevated spaces.
- Move on sloped, uneven, or slippery surfaces.
- Ascend and descend service stairs and ramps.
- Utilize continuous manual dexterity and gross motor skills, with frequent use of bi-manual dexterity and excellent motor skills.
- Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
- Push and pull a loaded housekeeping cart and other work devices on sloped and uneven surfaces.
- Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
- Listen to and respond appropriately to guest concerns and other employee requests.
- Use clear and courteous language in all communications.
- Perform any other tasks requested by managers that are consistent with the role.
Qualifications and Requirements
- High school diploma or equivalent.
- At least 1 year of related work experience.
- At least 1 year of supervisory experience.
Required Skills
- Housekeeping and Laundry Operations
- Quality Standards Enforcement
- Reporting and Documentation
- Supervision and Leadership
- Interdepartmental Coordination
- Problem-Solving
- Scheduling and Planning
- Administrative Tasks
- Hiring and Training Support
- Performance Evaluation
- Employee Motivation and Support
- Adherence to Safety Policies
- Maintenance Issue Reporting
- Accident Prevention
- Professional Appearance and Demeanor
- Confidentiality
- Teamwork and Collaboration
- Quality Assurance
- Customer Service Excellence
- Effective Communication
- Proficiency with Computer Systems
- Familiarity with Point of Sale (POS) Systems
- Manual Dexterity and Hand-Eye Coordination
Work Environment and Location
This is a full-time, non-management position located in Makkah, Saudi Arabia. The role requires physical activity including standing, walking, running, bending, and lifting objects up to 55 pounds (25 kg) independently. You will also be required to navigate various spaces and surfaces, and operate within a team environment that values collaboration and mutual support.
Commitment to Equal Opportunity
Marriott International is committed to equal employment opportunities and fostering an environment where individual differences are valued and celebrated. We ensure that discrimination is prevented based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.
Requirements
- No experience required
Similar Jobs
You may also like
- Related Hotel Cleanliness Supervisor Opportunities
- Sales Representative Jobs in Dammam
- Human Resources Clerk Jobs in Dammam
- MAINTENANCE TECHNICIAN Jobs in Dammam
- Seller Jobs in Dammam
- Sales Specialist Jobs in Dammam
- Other Job Fields in Makkah
- Sales Representative Jobs in Makkah
- Hotel Manager Jobs in Makkah
- Business Development Specialist Jobs in Makkah
- Tailor Jobs in Makkah
- Human Resources Specialist Jobs in Makkah
- MAINTENANCE TECHNICIAN Jobs in Makkah
- Content Creator Jobs in Makkah
- Sales Specialist Jobs in Makkah
- Electrical Supervisor Jobs in Makkah
- Business Development Manager Jobs in Makkah
- Explore Jobs Across Saudi Arabia
- Financial Comptroller Jobs in Al Jubail
- Finishing Engineer Jobs in Medina
- Branch Manager (Retail Store) Jobs in Jeddah
- Technical Support Specialist Jobs in Khamis Mushayt
- Human Resources Specialist Jobs in Khamis Mushayt
- Photographer Jobs in Medina
- Sales Representative Jobs in Makkah
- Purchasing Engineer Jobs in Al Qassim
- Purchase Specialist Jobs in Makkah
- Sales Supervisor Jobs in Al Khobar