Maintenance Technician📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
About the Role
KONE, recognized as a Top Employer in the UAE, Qatar, KSA, and Oman, is committed to fostering a positive work environment through strong people practices. The company cultivates a culture that promotes high standards of quality and efficiency, with a focus on its employees, collaboration, diversity, growth, and well-being. KONE Middle East, Turkey & Africa (KMTA) is experiencing growth and is seeking Maintenance Technicians to provide professional service to customers in Makkah, Saudi Arabia. This role is central to KONE's operations, aiming to enhance customer experience by ensuring quality service, improving equipment safety and performance, and maintaining proactive on-site communication. The position involves performing routine maintenance, specific tasks, and responding to service calls.
Key Responsibilities
- Ensure customer satisfaction through service quality and consistent, proactive on-site communication, including estimated arrival times and details of completed work.
- Provide accurate and timely back-reporting of all work performed at the equipment level.
- Maintain and ensure the safety and performance of equipment.
- Identify site risks and report them promptly to the supervisor.
- Take immediate action on-site for high-risk situations and follow escalation procedures.
- Identify opportunities for unplanned service repairs based on equipment condition.
- Ensure the safety of end-users and the site.
- Adhere to safe working practices and execute operations according to maintenance and safety instructions.
- Execute service visits, including planned maintenance, call-outs, and repairs, while adhering to schedules, quality standards, and established processes.
- Identify and report potential sales leads to the supervisor.
- Submit accurate timesheets based on work execution.
- Maintain service tooling, vans, instruments, and other equipment in a safe and good condition.
- Provide regular updates to the supervisor on all relevant information.
Qualifications and Requirements
- Possess an ITI/Vocational Certificate course or Diploma Engineering in Electrical/Electronics/Automation streams, or an equivalent qualification.
- Demonstrate good verbal and written English communication skills.
- Possess basic IT skills.
- Have basic digital foundation skills.
- A minimum of 5 years of solid experience in Preventive Maintenance and Troubleshooting with a reputed elevator company is mandatory.
- Holding a valid GCC driving license is an added advantage.
Required Skills
- Service Mindset
- Customer Relationship Management
- Service Operations
- Preventive Maintenance
- Troubleshooting
- Basic IT Skills
- Basic Digital Foundation Skills
Work Environment and Location
This is a full-time position based in Makkah, Makkah Region, Saudi Arabia. KONE fosters an innovative and collaborative working culture where individual contributions are valued. Employee engagement, participation, and the sharing of information and ideas are key focus areas. Sustainability is an integral part of the company's culture and daily practice, alongside ethical business practices. The company aims to develop a culture of mutual trust and respect among co-workers, with recognition for good performance. KONE provides opportunities to support employees in achieving their career and personal goals, promoting a healthy and balanced life.
Requirements
- Requires 5-10 Years experience
Similar Jobs
You may also like
- Related Maintenance Technician Opportunities
- Maintenance Technician Jobs in Riyadh
- Maintenance Technician Jobs in Makkah
- Maintenance Technician Jobs in Tabuk
- Maintenance Technician Jobs in Al Jubail
- Maintenance Technician Jobs in Al-Kharj
- Sales Representative Jobs in Jeddah
- Courier Jobs in Jeddah
- Receptionist Jobs in Jeddah
- Marketing Specialist Jobs in Jeddah
- Administrative Assistant Jobs in Jeddah
- Other Job Fields in Makkah
- Sales Representative Jobs in Makkah
- Special Education Specialist Jobs in Makkah
- Receptionist Jobs in Makkah
- Marketing Specialist Jobs in Makkah
- Administrative Assistant Jobs in Makkah
- General Accountant Jobs in Makkah
- Purchase Specialist Jobs in Makkah
- Public Relations Specialist Jobs in Makkah
- Mechanical Technician Jobs in Makkah
- Restaurant Manager Jobs in Makkah
- Explore Jobs Across Saudi Arabia
- Occupational Therapist Jobs in Muhayil
- Mechanical Technician Jobs in Riyadh
- Sales Specialist Jobs in Jeddah
- Sales Specialist Jobs in Al Khobar
- Copywriter Jobs in Makkah
- General Accountant Jobs in Jeddah
- Sales Manager Jobs in Tabuk
- Purchase Specialist Jobs in Medina
- Technical Support Specialist Jobs in Makkah
- Administrative Assistant Jobs in Dammam