Manager SC Performance & Excellence

About the Role

Kidana is seeking a Manager SC Performance & Excellence to join their team in Makkah. This full-time role involves leading and developing the Supply Chain Performance & Excellence Framework. The position focuses on enhancing the efficiency, effectiveness, and maturity of the supply chain through data-driven decision-making, continuous improvement, and performance management. The ideal candidate will have 5-10 years of relevant experience.

Role Purpose and Context

The primary purpose of this role is to measure and analyze performance, improve processes, strengthen governance, and support strategic and transformation initiatives within the supply chain. The Manager SC Performance & Excellence will act as a transformation leader, positioning the Supply Chain function as a proactive strategic business partner that anticipates business needs, identifies opportunities and risks, drives innovation, and delivers sustainable value to the organization.

Key Responsibilities

• Design, implement, and continuously monitor performance management frameworks, including KPIs, scorecards, executive dashboards, and analytical reporting across Supply Chain functions.
• Lead the development, review, and enforcement of policies, procedures, governance frameworks, and internal controls to ensure compliance with organizational standards, regulatory requirements, and industry best practices.
• Drive continuous improvement initiatives utilizing recognized methodologies such as Lean, Six Sigma, Kaizen, and Root Cause Analysis.
• Identify process inefficiencies, control gaps, operational risks, and performance improvement opportunities, and implement corrective and preventive actions.
• Oversee internal audit readiness, compliance assessments, governance reviews, and the timely closure of audit findings and action plans.
• Lead the development and continuous enhancement of category management strategies through spend analysis, market intelligence, demand insights, and performance analytics.
• Support strategic sourcing initiatives by identifying sourcing opportunities, optimizing category performance, and enabling data-driven procurement decisions.
• Lead the transformation and continuous evolution of the Supply Chain function into a proactive strategic business partner through data-driven insights, performance excellence, innovation, and the anticipation of business needs, opportunities, and risks.

Leadership Accountabilities

• Build, lead, and develop a high-performing team focused on performance excellence, governance, and process discipline.
• Provide clear direction, coaching, and performance feedback to team members to enhance capability and accountability.
• Act as a trusted advisor to senior leadership by reporting performance trends, key insights, and improvement opportunities.
• Foster a culture of accountability, continuous improvement, standardization, and performance mindset across the supply chain.
• Promote cross-functional collaboration to ensure alignment between operational execution and strategic objectives.
• Drive the advancement of Supply Chain performance and operational maturity through the adoption of best practices, effective governance frameworks, and continuous improvement principles.

Experience and Qualifications

• A minimum of 5 to 10 years of experience in a relevant field.
• Demonstrated experience in designing and implementing performance management frameworks.
• Proficiency in continuous improvement methodologies such as Lean, Six Sigma, Kaizen, and Root Cause Analysis.
• Experience in developing and enforcing policies, procedures, and governance frameworks.
• Proven ability to lead and develop high-performing teams.

Work Environment

This is a full-time position based in Makkah, Saudi Arabia. The role requires a leader who can drive transformation and foster a culture of continuous improvement and accountability within the supply chain function.