Operations Manager📣 Job Ad

Join Our Team as an Operations Manager!
At Umrahme, we are dedicated to revolutionizing the travel industry with our personalized Umrah pilgrimage packages. We are on the lookout for a dynamic Operations Manager to lead our operations team and ensure high-quality services in our Online B2B Hotel Booking Portal and ground services.

Key Responsibilities:

• Team Leadership & Support: Lead, coach, and supervise a team of operations executives to ensure accuracy, timeliness, and excellent customer service.
• Ground Operations Management: Oversee ground handling services, ensuring compliance with safety regulations and delivering exceptional service.
• Booking & Fulfilment Oversight: Supervise the end-to-end booking process, handling escalated client requirements and ensuring adherence to Standard Operating Procedures (SOPs).
• Supplier & Client Relationship Management: Foster strong relationships with suppliers and resolve disputes efficiently.
• Collaboration & Reporting: Work with various teams to align operational requirements and provide regular performance reports.
• Quality & Process Improvement: Conduct quality checks, identify issues, and implement process improvements.

Qualifications & Skills:

• Bachelor’s degree in tourism, hospitality, or a related field.
• 10 years of experience in operations within travel or related industries, including at least 2 years in a managerial role.
• Strong experience in booking and ground operations.
• Excellent communication and negotiation skills.
• Strong problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Embark on a meaningful journey with us at Umrahme and contribute to providing unforgettable experiences for our clients!

Join Our Team as an Operations Manager at Hilton!
DoubleTree by Hilton Jeddah Al Nadha is nearing its grand opening, and we are excited to begin the selection process for our Core Management Team. As an Operations Manager, your role will extend beyond daily hotel operations; you'll ensure unforgettable experiences for every guest while embodying the Hilton spirit of hospitality.

Key Responsibilities:

• Oversee Hotel Operations: Manage day-to-day operations including budgeting, forecasting, and compliance with brand standards.
• Enhance Guest Experience: Implement strategies to improve guest satisfaction and service quality.
• Drive Performance: Identify and bridge gaps in team performance and operational processes.
• Team Cultivation: Lead and nurture a high-performing team through recognition and professional development.

Pre-Opening Management:

• Project Oversight: Ensure timelines and resources are adhered to while managing construction and vendor coordination.
• Readiness Planning: Prepare all departments for opening day, coordinating trainings and implementing brand standards.
• Financial Oversight: Control pre-opening budgets and negotiate with vendors.
• Quality Assurance: Ensure operational processes meet our high-quality standards.

Why Work with Hilton?
At Hilton, we pride ourselves on being the leading global hospitality company. Our team is dedicated to creating exceptional guest experiences, as we believe that our amazing team members are at the heart of it all. Join us in our vision to spread the warmth of hospitality!

About the Role:
We are seeking a Senior Accountant to manage and oversee all accounting and financial activities related to the company’s real estate and development projects. This role is critical for ensuring accurate project cost tracking, revenue recognition, budgeting, and financial reporting, while maintaining compliance with IFRS (including IFRS 15) and internal financial controls.

Key Responsibilities:

• Project Accounting & Financial Control:
  • Oversee end-to-end project accounting processes, including cost allocation, WIP management, and project asset capitalization.
  • Maintain accurate project ledgers and ensure correct classification of expenditures (materials, contractors, consultants, manpower, and overheads).
  • Review and validate project-related invoices, progress certificates, retention, and milestone payments.
  • Monitor project cash flow, commitments, and actual costs versus approved budgets.
  • Ensure accurate and timely revenue recognition in line with IFRS 15 and applicable real estate accounting standards.
  • Prepare project financial statements and project-specific management reports.
  • Closely monitor payments to contractors and vendors, ensuring compliance with contractual terms.
• Project Cost Monitoring:
  • Track project cost performance and identify variances between budget, forecast, and actual expenditure.
  • Prepare monthly project cost reports, dashboards, and variance analyses for project managers and senior management.
  • Support project managers in preparing budgets and cost-to-complete forecasts.
  • Prepare and update project budgets and forecasts in alignment with approved plans.
  • Maintain and monitor the commitments register (POs, contracts, subcontracts, and variations).
• Project Governance & Compliance:
  • Ensure project spending complies with Delegation of Authority (DOA) and internal financial controls.
  • Support financial controls over procurement, contract management, and subcontractor billing.
  • Coordinate with Internal Audit to address project-related financial risks.
  • Prepare documentation required by external auditors for project assets, revenue, and cost validation.
• General Accounting (Project-Linked):
  • Support month-end and year-end closing activities related to project accounting.
  • Reconcile project accounts, intercompany charges, and project-related balance sheet accounts.
  • Prepare asset capitalization schedules (PPE, investment properties, development properties).
  • Assist in VAT, Zakat, and tax reporting related to project costs and revenues.

Qualifications & Experience:

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 6 years of accounting experience, including at least 3 years in project accounting.
• Experience in real estate, construction, or project-based environments.
• Strong understanding of project accounting, cost control, and IFRS.