Retail & Commercial Head📣 Job Ad

About the Role

Converge is seeking a Retail & Commercial Head to lead and oversee the overall retail and commercial operations of the business. This full-time position, based in Jeddah and Makkah, Saudi Arabia, requires a candidate with 5-10 years of experience to drive growth, profitability, and operational excellence.

Role Overview

This leadership role involves managing end-to-end retail performance, encompassing store operations, commercial strategy, and omnichannel growth. The successful candidate will hold P&L ownership, oversee multi-store operations, and ensure strong execution across retail, e-commerce, and brand partnerships. A key aspect of this position is driving merchandising strategy, inventory optimization, vendor negotiations, and building commercial partnerships to support business expansion.

Key Responsibilities

• Lead and manage all retail and commercial operations.
• Oversee P&L for the retail business unit.
• Manage multi-store operations and ensure strong execution.
• Develop and implement commercial strategies for growth and profitability.
• Drive omnichannel growth initiatives, including e-commerce.
• Lead merchandising strategy and inventory optimization efforts.
• Conduct vendor negotiations and manage supplier relationships.
• Build and maintain strong commercial and brand partnerships.

Required Qualifications and Experience

Candidates must meet the following essential criteria:

• 10 to 15 years of recent experience in the non-food retail business.
• A minimum of 5 years currently leading a retail business unit.
• Recent experience in beauty, fragrance, luxury, fashion, gifting, or premium lifestyle retail is mandatory.
• Proven experience with full P&L ownership.
• Strong experience in multi-store operations management.
• Experience in e-commerce and omnichannel retail environments.
• Significant exposure to brand partnerships and vendor negotiations.
• Experience in inventory management and merchandising strategy.
• Fluency in Arabic is required.

Work Location and Type

This is a full-time position. The role is based in Jeddah and Makkah, Saudi Arabia.