Service Advisor - Western region📣 Job Ad

About the Role

Pladis Global is offering the Pladis Graduate Trainee Program for ambitious individuals to join their growing global biscuits and confectionery business. This program aims to develop future brand leaders by providing a strong foundation in marketing execution. As a Graduate Marketing Specialist, you will be an integral part of the marketing team, contributing to live campaigns, product launches, and in-market activities. Pladis is committed to delivering happiness through its iconic global brands and invests in its infrastructure and people. Success within Pladis is characterized by a purpose-led, resilient, and positive mindset, embracing pace, agility, collaboration, and accountability. In return, Pladis offers global ambition, a clear vision, and significant opportunities for learning and impact.

Key Responsibilities

• Support the execution and rollout of integrated marketing campaigns across digital, social media, and retail channels.
• Collaborate with external agencies to develop and deliver creative assets and promotional activations.
• Manage campaign timelines to ensure timely and complete execution of all marketing initiatives.
• Execute in-store activations, promotions, and visibility programs to enhance brand presence at the point of sale.
• Partner with sales teams to ensure effective retail execution.
• Conduct regular market visits to assess campaign execution, identify performance gaps, and gather insights.
• Assist in content planning and publishing across various digital platforms.
• Coordinate with agencies to adapt global marketing campaigns for local market relevance.
• Track the performance of digital and content initiatives and identify opportunities for improved consumer engagement.
• Act as a liaison between the marketing department, sales teams, and external partners to ensure seamless project execution.
• Manage multiple projects concurrently, ensuring efficient handling of all operational aspects.
• Support budget tracking, manage approval processes, and contribute to internal operational procedures.
• Build and maintain comprehensive trackers and dashboards for campaign performance monitoring.
• Assist in post-campaign evaluations to identify key learnings and best practices.
• Translate performance data into actionable insights to inform future marketing strategies.

Qualifications and Requirements

This program is designed for individuals with 0-1 years of experience, focusing on potential and a willingness to learn and grow. While specific qualifications are not detailed, candidates are expected to possess foundational skills and attributes necessary to excel in a dynamic marketing environment.

Required Skills

• Campaign Execution
• In-Market Excellence
• Content & Digital Activation
• Operations & Cross-Functional Coordination
• Performance Tracking & Learning
• Agility
• Collaboration

Work Environment and Location

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, with specific city locations including Jeddah and Makkah. Pladis Global is an Equal Opportunity Employer committed to hiring a diverse workforce. All employment decisions are based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, or religion. Pladis operates a strict Preferred Supplier List for recruitment agencies.

About the Hotel Cleanliness Supervisor Role

Marriott International is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Makkah, Saudi Arabia. This full-time, non-management position is crucial for maintaining the high standards of cleanliness and guest satisfaction that Marriott is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent quality expectations, contributing to an exceptional guest experience. This role involves overseeing the daily activities of the housekeeping team, acting as a vital liaison between departments, and ensuring the smooth operation of housekeeping services. You will be instrumental in upholding the promise of "Wonderful Hospitality. Always." by delivering thoughtful and heartfelt service, embodying the legacy of Marriott Hotels and the luxury standards of JW Marriott.

Key Responsibilities

• Inspect guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
• Run sold room reports, verify room status, and identify discrepant rooms.
• Prioritize room cleaning based on occupancy and guest needs.
• Update the status of departing guest rooms.
• Assist housekeeping management in overseeing daily activities and operations.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the team.
• Communicate important issues and updates to the next shift.
• Complete all required paperwork accurately and efficiently.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Proficiency in Housekeeping operations and maintaining Quality Standards.
• Ability to perform Room Status Verification and effectively prioritize tasks.
• Strong Coordination and Issue Resolution skills.
• Experience with Paperwork Completion and documentation.
• Skills in Hiring, Training, Scheduling, Employee Evaluation, Counseling, Discipline, Motivation, and Coaching.
• Thorough understanding of Company Policies and Safety and Security Procedures.
• Ability to report Maintenance issues, Hazard Reporting, and Accident/Injury Reporting.
• Commitment to completing Safety Training and obtaining certifications.
• Adherence to Uniform and Personal Appearance Standards.
• Maintaining Confidentiality and Asset Protection.
• Exceptional Guest Service Standards and ability to anticipate Guest Needs.
• Experience Assisting Individuals with Disabilities.
• Excellent Professional Communication and Active Listening skills.
• Ability to develop and maintain Positive Working Relationships.
• Strong Problem Solving capabilities and ensuring Quality Expectations.
• Physical Stamina for extended periods of standing, sitting, kneeling, or walking.
• Ability to handle Cart Handling and operate work-related machinery.
• Computer Proficiency and Data Entry skills.
• Ability for Visual Verification of information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Makkah, Saudi Arabia (Umm Al Qura). The role requires adherence to all company and safety and security policies and procedures, including maintaining confidentiality and protecting company assets.

About the Role

Marriott International is seeking a Senior Supervisor Housekeeper to join its team in Makkah, Saudi Arabia. This full-time, non-management position contributes to the hotel's hospitality standards by ensuring the cleanliness and condition of guest rooms and public areas, while also supporting the Housekeeping management team. The role upholds the brand's commitment to providing a welcoming and comfortable environment for guests.

Key Responsibilities

• Enter the status of cleaned rooms into the system.
• Complete checklists to report the cleanliness and condition of assigned areas.
• Accurately and efficiently complete all required Housekeeping paperwork.
• Identify room assignments and determine the necessary cleaning type for each room.
• Inspect guest rooms after cleaning to ensure quality standards are met.
• Respond promptly and professionally to requests from guests and other hotel departments.
• Enter guest rooms following established procedures to ensure vacancy before entry.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials and other cleaning supplies.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Visually verify and interpret written documents.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is required.
• No prior supervisory experience is required for this role.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping procedures and standards.
• Strong guest service orientation and ability to anticipate guest needs.
• Effective teamwork and collaboration skills.
• Excellent problem-solving abilities to address issues promptly.
• Clear and professional communication skills, both verbal and written.
• Demonstrated leadership potential and ability to motivate others.
• Experience or aptitude for training and developing team members.
• Skills in scheduling and coordinating tasks.
• Aptitude for hiring and employee selection processes.
• Ability to conduct employee evaluations and provide feedback.
• Knowledge of safety procedures and adherence to protocols.
• Basic computer literacy for data entry and system navigation.

Work Environment and Details

This is a full-time, non-management position located in Umm Al Qura, Makkah, Saudi Arabia. Marriott International is an equal opportunity employer committed to diversity and inclusion, fostering an environment where everyone is welcomed and has access to opportunity. The company is committed to non-discrimination on any protected basis.