Statistical Analyst📣 Job Ad

About the Role

Applus+ is a global leader in inspection, testing, and certification services, operating in over 70 countries. The company is committed to delivering innovative solutions across critical industries such as energy, construction, environment, and infrastructure, fostering operational excellence, safety, and environmental responsibility. The Statistical Analyst will play a pivotal role in supporting performance monitoring and driving data-driven decision-making for project operations in Jeddah, Saudi Arabia. This position is crucial for ensuring the accuracy, integrity, and effective analysis of operational data to support continuous improvement initiatives through rigorous statistical evaluation and comprehensive reporting.

Key Responsibilities

• Analyze operational data and field monitoring reports submitted by contractors and supervision teams.
• Develop and assess Key Performance Indicators (KPIs) for all cleaning services, including sweeping, collection, transfer, and landfill operations.
• Utilize statistical analysis tools and methodologies to evaluate performance trends and identify significant patterns.
• Prepare monthly, quarterly, and annual analytical reports highlighting achievements, performance trends, and deviations from expected outcomes.
• Design and maintain interactive dashboards for effective visualization of operational performance and key metrics.
• Conduct comparative analyses across different zones and contracts to identify strengths, weaknesses, and opportunities for improvement.
• Analyze complaints data received through the 940 system and correlate findings with service quality indicators.
• Collaborate with the Quality Specialist and Project Manager to enhance analytical models and decision-support tools.
• Provide actionable recommendations aimed at improving operational efficiency and enhancing customer satisfaction.
• Ensure the accuracy, completeness, and integrity of all data used in official project reports.

Qualifications and Requirements

• A Bachelor's degree in Statistics, Data Analysis, Data Science, or a closely related field.
• A minimum of 5 years of experience in data analysis, performance measurement, statistical reporting, or a related domain.
• Possession of a professional certification or formal training in statistical analysis tools such as SPSS or equivalent software.

Required Skills

• Proficiency in statistical analysis and data visualization tools, including SPSS, Microsoft Excel, and Power BI.
• Strong capabilities in data analysis, performance monitoring, and data-driven decision-making.
• Expertise in statistical reporting and the development of Key Performance Indicators (KPIs).
• Experience with comparative analysis, quality improvement strategies, and enhancing operational efficiency.
• A keen understanding of customer satisfaction drivers and the importance of data integrity.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience. The company is Applus+ Asia Middle East and Africa.