Trainer📣 Job Ad

About the Role

Le Méridien Hotels & Resorts in Mecca, Saudi Arabia, is seeking a Trainer to join its Human Resources team. This full-time, non-management position is an opportunity for individuals with 0-1 year of experience to contribute to employee development and operational standards within the hospitality sector.

Role Purpose

As a Trainer, you will be responsible for onboarding new employees, enhancing the skills of existing staff, and ensuring adherence to company standards. The role involves creating an effective learning environment to support individual growth and the overall success of the hotel.

Key Responsibilities

• Conduct stand-up training sessions for groups of employees.
• Assist with the orientation of new employees, facilitating their transition into the company.
• Train hiring managers and interviewers on all interview and selection policies and procedures.
• Schedule and coordinate applicant interviews with appropriate hiring managers and/or interviewers.
• Conduct applicant interviews for both hourly and management positions.
• Communicate company grooming standards to all new employees.
• Deliver new hire orientation training, including the completion of necessary new hire paperwork.
• Assist in the design and development of training programs.
• Develop training aids and multi-media tools for presenting training material.
• Order and manage the inventory of training materials and supplies.
• Prepare for training classes, including organizing materials, setting up, and breaking down the training space.
• Adhere to all company policies and safety and security procedures.
• Maintain a clean and professional uniform and personal appearance, and ensure the confidentiality of proprietary information.
• Communicate with others using clear and professional language, and prepare and review written documents accurately.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding to employee concerns.
• Welcome and acknowledge all guests according to company standards, anticipating service needs, assisting individuals with disabilities, and expressing appreciation.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Training delivery and development
• Interviewing techniques
• Effective communication (verbal and written)
• Teamwork and collaboration
• Customer service excellence

Work Location and Type

This is a full-time, non-management position located at Kudai Road, Makkah, Saudi Arabia, 21955.