Waiter

Join Faena The Red Sea as a Waiter/Waitress!
At FAENA The Red Sea, we are redefining luxury hospitality with unforgettable dining experiences and exceptional service. We invite passionate and service-driven individuals to join our Food & Beverage team.

Key Responsibilities:

• Provide attentive, professional, and personalized table service to all guests.
• Greet guests warmly, present menus, and confidently explain dishes, specials, and beverage offerings.
• Accurately take food and beverage orders and communicate them clearly to kitchen and bar teams.
• Serve food and beverages promptly while following proper service etiquette and presentation standards.
• Ensure tables are properly set, clean, and maintained throughout service.
• Anticipate guest needs and respond efficiently to requests and special requirements.
• Maintain strong knowledge of menu items, ingredients, preparation methods, and beverage offerings.
• Handle guest inquiries and feedback professionally to ensure a memorable dining experience.
• Coordinate closely with kitchen, bar, and F&B supervisory teams to ensure smooth service flow.
• Operate POS systems accurately for order entry and billing procedures.
• Support upselling initiatives by promoting menu items, beverages, and special experiences.
• Maintain cleanliness and hygiene standards across dining areas, service stations, and equipment.
• Follow all food safety, hygiene, and health regulations at all times.
• Assist with restaurant setup and closing procedures before and after service periods.
• Report guest concerns, service issues, or operational matters to supervisors promptly.
• Work collaboratively with the wider team to deliver efficient and high-quality service.
• Uphold FAENA grooming, presentation, and uniform standards at all times.

Qualifications:

• Previous experience as a Waiter/Waitress within a luxury hotel or upscale restaurant preferred.
• Strong communication and interpersonal skills with a guest-focused approach.
• Passion for delivering exceptional service and creating memorable guest experiences.
• Excellent attention to detail and ability to work efficiently in a fast-paced environment.
• Strong knowledge of food and beverage service standards and etiquette.
• Experience using POS systems and handling billing procedures accurately.
• Ability to remain calm, professional, and organized under pressure.
• Professional grooming and presentation consistent with luxury hospitality standards.
• Fluent English communication skills required; additional languages are considered an advantage.

A food provider (waiter) is required to work in a distinguished professional environment, where you will be responsible for welcoming guests, taking orders, and serving meals and drinks in a professional manner. The position requires excellent communication skills with customers, the ability to work under pressure, and maintaining high standards of cleanliness and quality in service. The ideal candidate should possess patience and tact in dealing, previous experience in hospitality or restaurants is preferred, and willingness to work at different times including weekends.