Assistant Hospitality Manager📣 Job Ad

About the Assistant Hospitality Manager Role

TBK International is seeking an Assistant Hospitality Manager to oversee the comprehensive operations of a residential and hospitality complex in Riyadh. This full-time position requires a dedicated professional to ensure the efficient and high-quality delivery of services to residents and visitors.

Role Overview and Responsibilities

The Assistant Hospitality Manager will provide full supervision for the operational aspects of the complex, encompassing maintenance, cleaning, and furnishing services. This includes developing and monitoring operational plans to ensure facilities and services are consistently ready and functioning efficiently. A key focus will be on achieving operational, financial, and investment objectives while maintaining the property's condition.

• Ensure the delivery of high-quality services to residents and visitors.
• Follow up on resident and visitor requests promptly.
• Achieve operational, financial, and investment goals for the complex.
• Enhance resident and visitor satisfaction levels.
• Prepare periodic reports on operational, financial, and administrative performance.
• Provide recommendations for service improvement and operational development.

Qualifications and Experience

Candidates should possess a Bachelor's degree in Hospitality Management, Business Administration, or a closely related field. The role requires a minimum of 5 years of experience, with the ideal candidate having 7-10 years of progressive experience in hospitality, hotel operations, or facilities management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 5-10 years of experience in hospitality, hotel operations, or facilities management.
• Proven experience supervising housekeeping, maintenance, and daily operations.

Required Skills and Proficiencies

Strong leadership, communication, and customer service skills are essential for this role. The ability to manage and motivate teams, coupled with excellent problem-solving capabilities, will be critical for success. Proficiency in Microsoft Office is required, and familiarity with property or hospitality management systems is considered a valuable asset.

• Strong leadership and communication abilities.
• Excellent customer service orientation.
• Proficiency in Microsoft Office Suite.
• Knowledge of property/hospitality management systems is a plus.
• Strong organizational and problem-solving skills.
• Effective reporting skills.

Work Location and Type

This is a full-time position based in Riyadh. The successful candidate will work on-site to manage the daily operations of the complex.