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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for Sales (AsstMgr-Sales I) to join their dynamic team. This full-time management position is based in the Financial District and plays a crucial role in driving sales initiatives and fostering long-term customer relationships. The ideal candidate will contribute to achieving sales objectives by focusing on building value-based connections with clients and ensuring seamless service delivery.

The role involves assisting with the solicitation and handling of sales opportunities, ensuring that business is properly and timely turned over for excellent service delivery. A key aspect of this position is leading day-to-day sales activities with a strong emphasis on cultivating lasting customer relationships that support the achievement of sales goals, including personal sales targets.

Key Responsibilities

  • Assist with the solicitation and handling of sales opportunities to drive revenue and business growth.
  • Ensure that all booked business is properly and timely turned over to relevant departments for seamless service delivery.
  • Lead day-to-day sales activities with a focus on building long-term, value-based customer relationships.
  • Achieve personal sales goals and contribute to the overall sales objectives of the location.
  • Work collaboratively with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows.
  • Develop relationships within the local community to expand the customer base and identify new sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover of business to Event Management.
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
  • Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
  • Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
  • Service existing customers to grow their share of business with W Hotels.
  • Execute and uphold the company's customer service standards.
  • Provide exceptional customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development
  • Revenue Generation
  • Customer Service

Work Location and Type

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Postal Code 13519.

About Marriott International and W Hotels

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. They foster an environment where associates' unique backgrounds are celebrated, recognizing that their strength lies in the rich blend of culture, talent, and experiences. They are committed to non-discrimination on any protected basis.

W Hotels' mission is to ignite curiosity and expand horizons, offering guests a chance to experience life. They aim to open doors and minds, inspired by new faces and experiences, operating with the belief that they are ready for anything. This philosophy has earned them a reputation for redefining luxury worldwide. The "Whatever/Whenever" service culture is central to their operations. W Hotels invites original, innovative individuals looking for future opportunities. Joining W Hotels means becoming part of the Marriott International portfolio of brands, offering a place to work at your best, realize ambitions, feel belonging within a global community, and become the best version of yourself.


Requirements

  • Requires 2-5 Years experience

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