AsstMgr-Sales I📣 Job Ad

About the Role

W Hotels is seeking an Assistant Manager of Sales for its location in Riyadh, Saudi Arabia. This management position is responsible for driving sales initiatives, cultivating lasting customer relationships, and achieving sales targets within the Riyadh Financial District's hospitality market. The role focuses on building value-based customer relationships to support the W Hotels brand.

Key Responsibilities

• Assist in soliciting and managing sales opportunities to drive revenue.
• Ensure timely and proper handover of business to facilitate service delivery.
• Support the leadership of daily sales activities with an emphasis on building long-term customer relationships.
• Achieve personal sales goals and contribute to overall location sales targets.
• Collaborate with off-property sales channels for coordinated sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, events, and trade shows.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate and effective turnover of bookings to the Event Management team.
• Participate in sales calls to acquire new business and close deals.
• Support operational aspects of booked business, including proposal generation, contract writing, and customer correspondence.
• Identify new business opportunities to meet revenue goals.
• Understand market conditions, including competitor analysis and economic trends, to position W Hotels effectively.
• Assist in closing advantageous opportunities based on market conditions and specific needs.
• Gain a thorough understanding of target customers and their service expectations to offer tailored solutions.
• Support the company's service and relationship strategy to drive customer loyalty.
• Service existing customers to increase their business with the hotel.
• Execute and uphold the company's customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 2 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with no prior work experience required.

Required Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development

Work Environment

This is a full-time, management position located in Riyadh, Saudi Arabia, specifically within the Financial District. The role is not remote.