Authorization and Fraud Consultant📣 Job Ad

About the Role

Hiresquad Resources is seeking an experienced Authorization and Fraud Consultant for a contract position in Riyadh, Saudi Arabia. This role is critical to supporting the Credit Cards business by optimizing authorization performance, strengthening fraud controls, and ensuring the overall health of the credit card portfolio. The consultant will balance maximizing customer experience through high approval rates with robust risk management via effective fraud prevention.

Role Context and Objectives

This position requires a deep understanding of the bank's credit card portfolio, including customer segments, spending behaviors, and lifecycle performance. The consultant will develop and implement strategies to improve authorization success rates while adhering to strict risk thresholds. Key objectives include analyzing authorization declines to minimize false rejections and collaborating with fraud and risk teams to refine fraud rules without negatively impacting legitimate transactions.

Key Responsibilities

• Develop a comprehensive understanding of the bank's credit card portfolio, encompassing customer segments, spend behavior, and lifecycle performance.
• Drive the development and execution of authorization optimization strategies to enhance approval rates while maintaining defined risk thresholds.
• Conduct in-depth analysis of authorization declines, examining codes, patterns, and underlying drivers to reduce false declines and improve the overall customer experience.
• Collaborate effectively with fraud and risk management teams to optimize fraud rules and controls, ensuring minimal impact on genuine transaction approvals.
• Monitor and report on key issuing performance indicators (KPIs), including approval rates, decline rates, fraud rates, and other critical portfolio performance metrics.
• Provide data-driven insights and analytical support to inform decision-making across the cards business, risk, and operations departments.
• Enhance management information system (MIS) reporting dashboards to effectively track authorization performance and identify fraud trends.
• Serve as the primary interface between client and issuer stakeholders, ensuring alignment on strategic initiatives and desired outcomes.
• Support the implementation of authorization and fraud optimization use cases.
• Establish a regular governance cadence with stakeholders to monitor performance, track progress, and identify areas for enhancement.
• Incorporate industry best practices and global insights into the management of the issuing portfolio.
• Facilitate effective knowledge transfer and capability building within the bank's cards and fraud teams.

Required Qualifications and Experience

• Mandatory experience working within a banking environment with a strong understanding of cards business, authorization systems, and fraud management systems.
• 10 to 12 years of progressive experience in cards issuing, fraud risk management, and authorization management.
• Strong knowledge of the credit card lifecycle, including activation, usage, retention, and spend growth strategies.
• Demonstrated expertise in managing authorization strategies and implementing effective fraud controls.
• Familiarity with various fraud and authorization platforms.
• Proven ability to translate complex analytics into actionable, portfolio-level interventions.
• Excellent stakeholder management skills, with the ability to collaborate effectively across risk, fraud, and cards portfolio teams.
• Awareness of Saudi Arabian Monetary Authority (SAMA) regulations pertaining to fraud reporting and liability.
• Experience with local market fraud trends, specifically within the Kingdom of Saudi Arabia (KSA) and the wider GCC region.
• Understanding of the trade-offs between compliance requirements and business objectives.
• A graduate degree is required; an MBA is preferred.

Key Skills

• Cards Issuing
• Fraud Risk Management
• Authorization Management
• Credit Card Lifecycle Management
• Authorization Strategy Development
• Fraud Control Implementation
• Fraud and Authorization Platforms
• Data Analytics
• Stakeholder Management
• SAMA Regulations
• KSA/GCC Fraud Trends
• Compliance vs. Business Trade-offs

Work Arrangement and Location

This is a contract position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. Compensation will be competitive and commensurate with experience.