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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Coefficient Alliances & Ventures is seeking a seasoned Cards Authorisation & Fraud Consultant for an onsite, full-time engagement in Riyadh, Saudi Arabia. This role is crucial for a leading bank, supported by a Global Cards & Payments Firm, to optimize their credit card operations. The consultant will be instrumental in enhancing authorisation performance, refining fraud controls, and improving overall portfolio health, ensuring a delicate balance between customer experience through high approval rates and robust risk management via effective fraud prevention. This is an initial 12-month contract with a strong potential for extension, offering a significant opportunity to impact a major financial institution within the Kingdom.

Key Responsibilities

  • Build a comprehensive understanding of the bank’s credit card portfolio, encompassing customer segments, spending patterns, and lifecycle performance.
  • Lead authorisation optimisation initiatives aimed at improving approval rates across the issuing portfolio while adhering to defined risk thresholds.
  • Evaluate authorisation declines, analyzing codes, trends, and drivers to identify opportunities for reducing false declines and enhancing the customer experience.
  • Partner effectively with fraud and risk teams to refine fraud rules and controls without negatively impacting the approval of genuine transactions.
  • Track and report on key issuing Key Performance Indicators (KPIs), including approval rates, decline rates, fraud rates, and overall portfolio performance.
  • Deliver data-driven insights and analytics to support informed decision-making across the cards business, risk, and operations teams.
  • Improve and maintain Management Information System (MIS) dashboards for the issuing portfolio, with a specific focus on authorisation performance and fraud trends.
  • Act as a key liaison between scheme and issuer stakeholders, including cards business, risk, fraud, and operations teams, to ensure alignment on initiatives and outcomes.
  • Support the execution of authorisation and fraud optimisation initiatives within the issuing ecosystem.
  • Establish a governance cadence with stakeholders to monitor performance, track outcomes, and drive continuous improvements.
  • Collaborate with scheme partners to integrate industry best practices and global insights into the issuing portfolio's strategies.
  • Drive effective knowledge sharing and capability development within the bank’s cards and fraud teams.

Qualifications and Requirements

  • A minimum of 10 to 12 years of experience in card issuing, fraud risk management, and authorisation strategy.
  • A strong understanding of the credit card issuing lifecycle, including activation, usage, retention, and spend growth.
  • Demonstrated experience in managing authorisation strategies and fraud controls within issuing environments.
  • Familiarity with authorisation and fraud management platforms.
  • Proven ability to convert analytical insights into actionable, portfolio-level strategies.
  • Experience collaborating closely with cards business teams beyond acquisition and sales functions.
  • Strong stakeholder management skills across risk, fraud, and portfolio teams.
  • Knowledge of SAMA regulations pertaining to fraud reporting and liability.
  • Experience with fraud trends specific to the KSA/GCC market.
  • A solid understanding of balancing compliance requirements with business objectives.

Required Skills

  • Card Issuing
  • Fraud Risk Management
  • Authorization Strategy
  • Credit Card Issuing Lifecycle Management
  • Authorization Management Platforms
  • Fraud Management Platforms
  • Data-driven Insights and Analytics
  • MIS Dashboard Development and Management
  • Stakeholder Management
  • Knowledge of SAMA Regulations
  • Understanding of Fraud Trends in KSA/GCC
  • Compliance Management
  • Balancing Business Objectives
  • Communication
  • Leadership
  • Teamwork
  • Problem-solving

Work Environment and Contract Details

This is a full-time, onsite engagement located in Riyadh, Saudi Arabia. The position is initially a 12-month contract with a strong potential for extension, providing a significant opportunity within a leading financial institution.


Requirements

  • Requires +10 Years experience

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