Cards Authorisation & Fraud Consultant📣 Job Ad

About the Role

Coefficient Alliances & Ventures is seeking a seasoned Cards Authorisation & Fraud Consultant for an onsite, full-time engagement in Riyadh, Saudi Arabia. This role is crucial for a leading bank, supported by a Global Cards & Payments Firm, to optimize their credit card operations. The consultant will be instrumental in enhancing authorisation performance, refining fraud controls, and improving overall portfolio health, ensuring a delicate balance between customer experience through high approval rates and robust risk management via effective fraud prevention. This is an initial 12-month contract with a strong potential for extension, offering a significant opportunity to impact a major financial institution within the Kingdom.

Key Responsibilities

• Build a comprehensive understanding of the bank’s credit card portfolio, encompassing customer segments, spending patterns, and lifecycle performance.
• Lead authorisation optimisation initiatives aimed at improving approval rates across the issuing portfolio while adhering to defined risk thresholds.
• Evaluate authorisation declines, analyzing codes, trends, and drivers to identify opportunities for reducing false declines and enhancing the customer experience.
• Partner effectively with fraud and risk teams to refine fraud rules and controls without negatively impacting the approval of genuine transactions.
• Track and report on key issuing Key Performance Indicators (KPIs), including approval rates, decline rates, fraud rates, and overall portfolio performance.
• Deliver data-driven insights and analytics to support informed decision-making across the cards business, risk, and operations teams.
• Improve and maintain Management Information System (MIS) dashboards for the issuing portfolio, with a specific focus on authorisation performance and fraud trends.
• Act as a key liaison between scheme and issuer stakeholders, including cards business, risk, fraud, and operations teams, to ensure alignment on initiatives and outcomes.
• Support the execution of authorisation and fraud optimisation initiatives within the issuing ecosystem.
• Establish a governance cadence with stakeholders to monitor performance, track outcomes, and drive continuous improvements.
• Collaborate with scheme partners to integrate industry best practices and global insights into the issuing portfolio's strategies.
• Drive effective knowledge sharing and capability development within the bank’s cards and fraud teams.

Qualifications and Requirements

• A minimum of 10 to 12 years of experience in card issuing, fraud risk management, and authorisation strategy.
• A strong understanding of the credit card issuing lifecycle, including activation, usage, retention, and spend growth.
• Demonstrated experience in managing authorisation strategies and fraud controls within issuing environments.
• Familiarity with authorisation and fraud management platforms.
• Proven ability to convert analytical insights into actionable, portfolio-level strategies.
• Experience collaborating closely with cards business teams beyond acquisition and sales functions.
• Strong stakeholder management skills across risk, fraud, and portfolio teams.
• Knowledge of SAMA regulations pertaining to fraud reporting and liability.
• Experience with fraud trends specific to the KSA/GCC market.
• A solid understanding of balancing compliance requirements with business objectives.

Required Skills

• Card Issuing
• Fraud Risk Management
• Authorization Strategy
• Credit Card Issuing Lifecycle Management
• Authorization Management Platforms
• Fraud Management Platforms
• Data-driven Insights and Analytics
• MIS Dashboard Development and Management
• Stakeholder Management
• Knowledge of SAMA Regulations
• Understanding of Fraud Trends in KSA/GCC
• Compliance Management
• Balancing Business Objectives
• Communication
• Leadership
• Teamwork
• Problem-solving

Work Environment and Contract Details

This is a full-time, onsite engagement located in Riyadh, Saudi Arabia. The position is initially a 12-month contract with a strong potential for extension, providing a significant opportunity within a leading financial institution.