Cards Authorisation & Fraud Consultant📣 Job Ad

About the Role

Coefficient Alliances & Ventures is seeking a Cards Authorisation & Fraud Consultant for a key project in Riyadh, Saudi Arabia. This role supports a Global Cards & Payments Firm in optimizing credit card operations for a leading bank. The primary objective is to enhance authorisation performance, strengthen fraud controls, and improve overall portfolio health, balancing customer experience through high approval rates with robust risk management via effective fraud prevention.

This is an initial 12-month contract position with a strong likelihood of extension. The consultant will play a pivotal role in driving data-driven strategies and fostering collaboration across various business units within the KSA market.

Key Responsibilities

• Develop a comprehensive understanding of the bank’s credit card portfolio, including customer segments, spending behaviours, and lifecycle performance metrics.
• Lead and implement authorisation optimisation initiatives to improve approval rates across the issuing portfolio while adhering to defined risk thresholds.
• Conduct evaluations of authorisation declines, analysing codes, trends, and underlying drivers to identify opportunities for reducing false declines and enhancing the customer journey.
• Collaborate with fraud and risk teams to refine fraud rules and controls, ensuring minimal adverse impact on the approval of legitimate transactions.
• Monitor, track, and report on key issuing Key Performance Indicators (KPIs), including approval rates, decline rates, fraud rates, and overall portfolio performance.
• Deliver actionable, data-driven insights and analytics to inform strategic decision-making across cards business, risk management, and operations teams.
• Enhance and maintain Management Information System (MIS) dashboards for the issuing portfolio, focusing on authorisation performance and emerging fraud trends.
• Serve as a liaison between scheme and issuer stakeholders, including cards business, risk, fraud, and operations departments, to ensure unified understanding and alignment.
• Support the effective execution of authorisation and fraud optimisation initiatives throughout the issuing ecosystem.
• Establish and maintain a regular governance cadence with stakeholders to monitor performance, track outcomes, and drive ongoing improvements.
• Engage with scheme partners to integrate industry best practices and global insights into the bank's issuing portfolio strategies.
• Drive knowledge sharing and capability development within the bank’s cards and fraud teams.

Qualifications and Requirements

• 10 to 12 years of dedicated experience in card issuing, fraud risk management, and authorisation strategy development and execution.
• Strong understanding of the credit card issuing lifecycle, from activation and usage to retention and spend growth strategies.
• Proven experience in managing and implementing authorisation strategies and fraud controls within issuing environments.
• Familiarity with various authorisation and fraud management platforms.
• Ability to translate complex analytical insights into practical, portfolio-level strategies.
• Prior experience collaborating closely with cards business teams beyond acquisition and sales functions.
• Strong stakeholder management skills, with proven ability to work effectively with risk, fraud, and portfolio management teams.
• Knowledge of SAMA regulations pertaining to fraud reporting and liability.
• Experience with fraud trends specific to the KSA/GCC market.
• Solid understanding of balancing regulatory compliance requirements with overarching business objectives.

Required Skills

• Authorization Optimization
• Fraud Controls
• Portfolio Health Management
• Customer Experience Enhancement
• Risk Management
• Data Analysis and Insights
• MIS Dashboard Development and Reporting
• Stakeholder Management
• Knowledge of SAMA Regulations
• Understanding of Fraud Trends in KSA/GCC Market
• Compliance Management

Work Environment and Contract Details

This is a full-time, onsite position located in Riyadh, KSA. The role is an initial 12-month contract with a strong potential for extension.