Barista

We're looking for a skilled Barista to join our team, where you'll craft exceptional coffee beverages while providing outstanding customer service. Your responsibilities include preparing and serving various coffee drinks, operating and maintaining espresso machines, and ensuring cleanliness of the work area. The ideal candidate will have knowledge of coffee preparation techniques, ability to work in a fast-paced environment, and excellent interpersonal skills to create a welcoming atmosphere for all customers.

Job Summary:
We are looking for a friendly, efficient, and customer-oriented Barista to join our team. The Barista will be responsible for preparing and serving high-quality coffee, beverages, and light snacks, while providing excellent customer service and maintaining a clean, welcoming café environment.

Key Responsibilities:

• Prepare and serve coffee, tea, and other beverages to company standards.

• Operate coffee machines, grinders, blenders, and other equipment safely.

• Greet and interact with customers in a friendly and professional manner.

• Take customer orders accurately and handle payments (cash/card).

• Maintain cleanliness and organization of the café, including tables, counters, and equipment.

• Follow hygiene, food safety, and health & safety regulations.

• Assist with stocking, inventory, and restocking supplies as needed.

• Upsell products and promote specials to enhance customer experience.

• Work effectively as part of a team to ensure smooth operations.

Qualifications & Skills:

• Previous barista or customer service experience preferred (training may be provided).

• Knowledge of coffee brewing techniques and café equipment is a plus.

• Strong communication and customer service skills.

• Ability to multitask and work in a fast-paced environment.

• Attention to detail, cleanliness, and quality.

• Flexibility to work shifts, weekends, and holidays as required.

• Prepare espresso, coffee, tea, iced drinks, specialty beverages, and light food items according to menu specifications and health & safety standards.
• Operate coffee brewing equipment and ensure fresh coffee beans are replenished regularly.
• Provide excellent customer service, addressing questions about menu items and creating a welcoming environment.
• Maintain cleanliness and organization of the coffee bar, kitchen, and client areas, including sanitization of workstations and restrooms.
• Handle cash register operations, take orders, and serve drinks in meeting rooms.
• Stock inventory, manage weekly supplies, and communicate with the F&B manager regarding replenishment needs.
• Practice and develop barista skills, including milk foaming, latte art, espresso preparation, and coffee blending techniques.
• Educate clients on coffee preparation standards and promote special items when appropriate.
• Work closely with the Center Manager and team to ensure smooth operations and a positive client experience.

• Minimum 2 years of experience as a Barista or in a similar customer-facing role.
• Experience in retail, F&B, or hospitality is preferred.
• High School Diploma or equivalent.

• Strong communication and interpersonal skills.
• Customer-focused with excellent service orientation.
• Knowledge of health, safety, and sanitation standards.
• Ability to multitask and maintain high standards in a fast-paced environment.