Call Center Agent

• Manage inbound and outbound calls professionally.
• Address customer inquiries and provide accurate information.
• Resolve customer complaints and escalate issues when necessary.
• Maintain a positive and empathetic approach toward customers.
• Document customer interactions and update records accurately.
• Adhere to communication scripts and company guidelines.
• Meet performance metrics such as response time and customer satisfaction.
• Collaborate with team members for seamless service delivery.

• High school diploma or equivalent; bachelor’s degree preferred.
• Proficiency in both Arabic and English.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal communication skills.
• Strong problem-solving abilities.
• Willingness to work under pressure and during shifts, including weekends.
• Familiarity with CRM systems is an advantage.

• Call Center

• You must have sufficient experience in the field
• Immediate start or within a short period

📢 Job Announcement: Customer Service Employee

Our company announces the availability of a full-time Customer Service position.

💼 Job Responsibilities:
•Responding to customer inquiries via WhatsApp.
•Assisting customers in completing their orders.
•Elevating requests to the relevant department after completion.

📍 Job Details:
•Work: 5 days a week.
•Salary: 5,500 SAR.
•Annual bonus: Two additional months' salary upon achieving the target.

✅ Requirements:
•Skill in communication and customer service.
•Proficiency in using messaging applications.
•Commitment and discipline at work.

📩 Those who find themselves qualified and interested, please send your resume.
🔴For Saudis only🔴