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SalarySalarySR 4,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Izdihar, Riyadh

📌📌 Job Announcement:

*Call Center Employees* are required for a recruitment office, Exit 9, for Saudis only

Salary 4000 Riyals (after deducting insurance)
500 Riyals performance evaluation allowance
Medical insurance
Annual vacation

Anyone interested should send their CV with the job title in the subject line

A@*************************

05********
Responsibilities and tasks:

- Answering calls
- Following up with clients
- Coordinating between the client and the office in case the contract is signed
- Committing to work hours


Requirements

  • For Saudis Only
  • Requires 2-5 Years experience
  • Intermediate in English

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Main Responsibilities
* Answer all incoming calls and assist customers professionally.
* Handle bookings: create, update, and cancel bookings in the reservation system.
* Provide guests with details about room types, prices, availability, and hotel policies.
* Guide guests through the self-check-in process and send instructions when necessary.
* Follow up with guests at checkout time to ensure a smooth departure process.
* Coordinate remotely with operations teams to update room status or special requests.
* Solve simple issues over the phone or escalate to the supervisor when necessary.
* Maintain accurate records of calls, bookings, and customer data.
Experience in call centers or customer service is a plus.
* Good communication skills in both Arabic and English.
* Knowledge of computer basics and ability to use reservation systems.
* Polite phone manner and professional demeanor.
* Ability to handle multiple calls and work under pressure.

Job Details
* Full-time position (work will be coordinated remotely and in-person)
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* Shifts may include evenings or weekends.
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