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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Faisaliyah, Riyadh
▪ Accept payments by cash, credit cards, and checks from customers for repairs, parts, and other services. 
▪ Refund customer payments for unused parts or other reasons by the manager’s approval or company policy and makes changes and issue receipts to customers if necessary. 
 ▪ Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the CRM. 
 ▪ Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed. 
 ▪ Record receipts, and other transactions throughout the shift. 
 ▪ Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
 ▪ Answers customer questions about service performed or products purchased or refers them to someone who can. 
 ▪ Works with department managers to keep abreast of new products and services offered, their features and value, and any price changes. 
 ▪ Greet customers with a smile, maintain a professional appearance, and escalate customer complaints to the service advisor if needed. 

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • No experience required
  • Intermediate in English

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