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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Faisaliyah, Riyadh
▪ Accept payments by cash, credit cards, and checks from customers for repairs, parts, and other services. 
▪ Refund customer payments for unused parts or other reasons by the manager’s approval or company policy and makes changes and issue receipts to customers if necessary. 
 ▪ Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the CRM. 
 ▪ Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed. 
 ▪ Record receipts, and other transactions throughout the shift. 
 ▪ Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
 ▪ Answers customer questions about service performed or products purchased or refers them to someone who can. 
 ▪ Works with department managers to keep abreast of new products and services offered, their features and value, and any price changes. 
 ▪ Greet customers with a smile, maintain a professional appearance, and escalate customer complaints to the service advisor if needed. 

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • No experience required
  • Intermediate in English

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Fairmont Hotels & Resorts

Full-time
Join Fairmont RAMLA RIYADH as a General Cashier!
Fairmont RAMLA RIYADH is looking for passionate individuals to become part of our exceptional team in the heart of Riyadh. This role is an exciting opportunity for those who aspire to be part of a luxury hotel environment.

Job Responsibilities:
  • Balance cash fund daily.
  • Conduct surprise float count on all cashier holding floats, including non-operation ‘cashiers’ like Talent & Culture and Security.
  • Maintain over and short records for each cashier and report evidence of review to the Financial Controller.
  • Update all cashiers float record on a monthly basis.
  • Keep track of casual labor, valet dockets, official receipt book, and movement records.

Additional Responsibilities:
  • Be aware of hotel fire & life safety/emergency procedures.
  • Attend all briefings, meetings, and training as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by Management.

Qualifications:
  • Must be a Saudi national and hold a university degree.
  • A minimum of 6 months of relevant experience is required.
  • This position is open to Saudis only.

What We Offer:
Become part of a dynamic team with a competitive extended benefits package including medical, vision, and dental for full-time permanent employees, discounts on food & beverage, and opportunities for career development within Fairmont RAMLA RIYADH and across Accor’s renowned properties.

breifcase2-5 years

locationRiyadh

6 days ago