Content Moderation Advisor - Riyadh📣 Job Ad

About the Role

Concentrix is seeking a Content Moderation Advisor to join its team in Riyadh. This role is essential for maintaining the safety and integrity of online content by adhering to established policies and procedures. The Content Moderation Advisor will be responsible for reviewing user-generated content to ensure it aligns with company guidelines and strategies, playing a key part in protecting the online community from non-compliant content.

Key Responsibilities

• Review user-generated content posted online to ensure compliance with applicable policies and procedures.
• Review flagged accounts for policy violations and confirm adherence to content standards.
• Examine photos, videos, accounts, and content in accordance with policies, guidelines, and company procedures.
• Resolve policy violations using internal tools as necessary.
• Maintain a high level of quality in all content interactions.
• Achieve daily Key Performance Indicator (KPI) targets, including productivity.

Qualifications and Requirements

• 0-1 year of experience in a relevant field.
• A Bachelor's degree or diploma in any relevant field.
• Basic to intermediate understanding of English.
• Basic knowledge of Microsoft Office programs.

Required Skills

• Content Moderation
• Policy and Procedures
• Microsoft Office

Work Environment

This is a full-time, work-from-office position located in Riyadh, Riyadh Region. The work schedule includes regular weekly breaks and days off.