Controls and Governance Consultant📣 Job Ad

About NeoStats

NeoStats is a data and analytics firm established in 2022, focused on delivering contemporary solutions and creating lasting competitive advantage for clients by transforming them into data-driven organizations. Headquartered in the UAE, with operations in India and the UK, the company provides end-to-end data and analytics services, driven by industry veterans and an expertise-led implementation approach.

The Role: Controls and Governance Consultant

NeoStats is seeking a Controls and Governance Consultant to join its team in Riyadh. This contract role requires over 10 years of experience and is pivotal in ensuring operational discipline, accuracy, and compliance across card products and related activities. The consultant will act as the primary control point within the cards function, safeguarding processes, reviewing partner deliverables, and maintaining the integrity of both customer-facing information and internal documentation.

Key Responsibilities

• Serve as the internal point of accountability for governance within the cards team, ensuring adherence to established standards and procedures.
• Review partner and vendor reports to validate compliance with regulatory, contractual, and operational standards.
• Monitor contractual timelines, identifying expired or soon-to-expire agreements and escalating for timely renewal or closure.
• Oversee telesales scripts and operations to confirm accuracy of cardholder communications and consistency with product documentation.
• Ensure customer-facing channels, such as websites and applications, present accurate, consistent, and up-to-date information across all card products and offers.
• Review and maintain Standard Operating Procedures (SOPs) for card business functions, ensuring their relevance, accuracy, and timely updates.
• Audit marketing and product collateral to prevent obsolete or conflicting content across digital and print touchpoints.
• Provide detailed review of contracts, agreements, and business cases prior to escalation for leadership review.
• Directly support the Head of Cards in day-to-day governance and oversight, serving as a trusted control point for critical documents and processes.
• Collaborate with product managers, operations teams, telesales, and external vendors to align practices with contractual and compliance requirements.
• Influence internal and external stakeholders to drive corrective actions, enforce accuracy, and close identified gaps.

Required Qualifications and Experience

• A minimum of 10 years of relevant professional experience.
• Proven ability to review and interpret contracts, partner agreements, and reports.
• Exceptional attention to detail, coupled with a structured and methodical approach to work.

Essential Skills and Attributes

• Excellent communication and stakeholder management skills, with the ability to persuade, influence, and ensure follow-through until closure.
• A proactive and persistent personality, capable of balancing control responsibilities while maintaining strong working relationships.
• Comfortable working effectively within card product teams and providing direct support to senior leadership.

Application Process

Candidates meeting the specified requirements are encouraged to apply for this contract position in Riyadh.