Coord-Housekeeping📣 Job Ad

About the Role

W Hotels is seeking a committed and organized individual to join its team as a Housekeeping Coordinator in Riyadh, Saudi Arabia. This full-time, non-supervisory position plays a pivotal role in ensuring the smooth operation of the Housekeeping department and maintaining the exceptional standards expected at W Hotels. The incumbent will serve as a vital link between various hotel departments, contributing to a seamless guest experience.

Role Responsibilities

• Run reports on occupied rooms, verify room status, and identify discrepant rooms to prioritize cleaning.
• Update the status of vacant rooms to ensure efficient turnover.
• Assist Housekeeping Management in overseeing daily activities and operations.
• Act as a coordinator for the efforts of Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Log, monitor, and update the list of rooms marked as "Do Not Disturb".
• Ensure that dirty vacant rooms are cleaned within the required timeframe.
• Assign urgent rooms and rooms that were previously on the "Do Not Disturb" list.
• Complete all required Housekeeping forms accurately and efficiently.
• Follow all company safety and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure that uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and meet guest service needs with genuine appreciation.
• Ensure quality expectations and standards are met in all housekeeping operations.
• Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documentation accurately and completely.
• Enter and retrieve work-related information using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent (**** preferred.
• At least one year of relevant work experience in housekeeping or a related field is required.
• This position does not require supervisory experience.

Required Skills

• Proficiency in housekeeping operations.
• Understanding of the functions of Engineering, Front Desk, and Laundry departments.
• Strong communication skills, both verbal and written.
• Effective teamwork and collaboration abilities.
• Problem-solving and issue-resolution capabilities.

Additional Information and Work Environment

This is a full-time position located in Riyadh, Saudi Arabia. W Hotels operates within a culture that encourages curiosity and broadens horizons, where authenticity and innovation are valued. W Hotels is committed to providing a work environment that celebrates diversity and opens doors to opportunities.