Coord-Housekeeping📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
W Hotels is seeking a committed and organized individual to join its team as a Housekeeping Coordinator in Riyadh, Saudi Arabia. This full-time, non-supervisory position plays a pivotal role in ensuring the smooth operation of the Housekeeping department and maintaining the exceptional standards expected at W Hotels. The incumbent will serve as a vital link between various hotel departments, contributing to a seamless guest experience.
Role Responsibilities
- Run reports on occupied rooms, verify room status, and identify discrepant rooms to prioritize cleaning.
- Update the status of vacant rooms to ensure efficient turnover.
- Assist Housekeeping Management in overseeing daily activities and operations.
- Act as a coordinator for the efforts of Housekeeping, Engineering, Front Desk, and Laundry departments.
- Document and resolve issues related to discrepant rooms with the Front Desk.
- Prepare and distribute room assignments to Housekeeping staff.
- Log, monitor, and update the list of rooms marked as "Do Not Disturb".
- Ensure that dirty vacant rooms are cleaned within the required timeframe.
- Assign urgent rooms and rooms that were previously on the "Do Not Disturb" list.
- Complete all required Housekeeping forms accurately and efficiently.
- Follow all company safety and security policies and procedures.
- Report any maintenance issues, safety hazards, accidents, or injuries immediately.
- Complete all required safety training and certifications.
- Ensure that uniform and personal appearance are clean and professional at all times.
- Maintain the confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and meet guest service needs with genuine appreciation.
- Ensure quality expectations and standards are met in all housekeeping operations.
- Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
- Listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Prepare and review written documentation accurately and completely.
- Enter and retrieve work-related information using computers.
- Stand, sit, or walk for extended periods of time.
- Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
- Perform other reasonable job duties as requested by supervisors.
Qualifications and Requirements
- High school diploma or equivalent (**** preferred.
- At least one year of relevant work experience in housekeeping or a related field is required.
- This position does not require supervisory experience.
Required Skills
- Proficiency in housekeeping operations.
- Understanding of the functions of Engineering, Front Desk, and Laundry departments.
- Strong communication skills, both verbal and written.
- Effective teamwork and collaboration abilities.
- Problem-solving and issue-resolution capabilities.
Additional Information and Work Environment
This is a full-time position located in Riyadh, Saudi Arabia. W Hotels operates within a culture that encourages curiosity and broadens horizons, where authenticity and innovation are valued. W Hotels is committed to providing a work environment that celebrates diversity and opens doors to opportunities.
Requirements
- No experience required
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