Coord-Housekeeping📣 Job Ad

About the Housekeeping Coordinator Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized Housekeeping Coordinator to join their team. This full-time, non-management position is integral to the smooth operation of the housekeeping department and the maintenance of W Hotels' high standards. The Housekeeping Coordinator serves as a key liaison between various hotel departments, contributing to an exceptional guest experience.

This role is suitable for individuals with a strong attention to detail and a commitment to service excellence. With 0-1 years of experience required, it offers an opportunity for career growth within the hospitality industry at a globally recognized brand.

Key Responsibilities

• Generate and review sold room reports, verifying room status for accuracy.
• Identify discrepant rooms and prioritize their cleaning to meet operational demands.
• Update the status of departing guest rooms efficiently.
• Support Housekeeping management in overseeing and coordinating daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms that were previously on the 'Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately and in a timely manner.
• Adhere to all company policies and safety and security procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Acknowledge and welcome all guests according to company standards.
• Anticipate and address guest service needs effectively.
• Express appreciation to guests for their patronage.
• Ensure adherence to quality expectations and standards set by the company.
• Develop and maintain positive working relationships with colleagues.
• Support team efforts to achieve common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar field.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Excellent Problem-solving capabilities.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires physical presence at the location, as it is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated and are committed to non-discrimination based on protected characteristics.