Coord-Housekeeping📣 Job Ad

About the Housekeeping Coordinator Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is essential for ensuring the smooth operation of the housekeeping department and maintaining high standards of guest satisfaction. The Housekeeping Coordinator will serve as a key liaison between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with a keen eye for detail and strong organizational skills, looking to gain experience in the hospitality industry. With 0-1 year of experience required, this presents an opportunity for an entry-level professional to develop within a globally recognized hotel brand.

Key Responsibilities

• Run sold room reports and verify the status of all rooms.
• Determine discrepant rooms and prioritize their cleaning schedule.
• Update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily departmental activities.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to housekeeping staff.
• Record, monitor, and update the list of rooms with 'Do Not Disturb' status.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required housekeeping paperwork accurately and efficiently.
• Adhere to all company policies and safety and security procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team in achieving common goals and respond appropriately to employee concerns.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar field.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in Housekeeping operations.
• Familiarity with Engineering, Front Office, and Laundry department functions.
• Strong Communication skills.
• Excellent Teamwork abilities.
• Effective Problem-solving capabilities.
• Basic Computer Literacy.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diversity and fostering an inclusive environment where all associates are welcomed and have access to opportunity. The company celebrates the unique backgrounds, cultures, talents, and experiences of its associates, recognizing this as its greatest strength.