Coord-Housekeeping📣 Job Ad

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department. The role involves coordinating daily activities, managing room status, and serving as a liaison between various hotel departments. As part of Marriott International, W Hotels is committed to fostering an inclusive environment where diversity is celebrated.

Key Responsibilities

• Prepare room availability reports and verify room statuses.
• Identify discrepancies in room availability and prioritize room cleaning.
• Update room statuses for departing guests.
• Assist the Housekeeping Department in managing daily operations.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve room discrepancy issues with the Front Desk.
• Prepare and distribute assignment sheets or work boards to Housekeeping staff.
• Record, check, and update the list of rooms with "Do Not Disturb" notices.
• Ensure vacant dirty rooms are cleaned promptly and assign urgent rooms and those previously on the "Do Not Disturb" list.
• Complete all required paperwork for the Housekeeping Department.
• Comply with all company and safety policies and procedures, reporting any maintenance issues, safety hazards, accidents, or injuries.
• Participate in safety training and obtain necessary safety certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Receive and acknowledge guests in accordance with company standards, anticipating service needs and responding with appreciation.
• Ensure compliance with quality expectations and standards.
• Cultivate and maintain positive working relationships with colleagues to support team goals.
• Listen and respond appropriately to employee concerns.
• Communicate using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for extended periods.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent certificate from a General Educational Development (GED) program.
• At least 1 year of related work experience.

Required Skills

• Housekeeping operations
• Laundry coordination
• Engineering coordination
• Front Desk liaison
• Communication skills
• Problem-solving abilities
• Teamwork
• Customer service orientation
• Understanding of safety procedures
• Computer literacy

Work Location and Type

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote.