img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Position Summary:
Our client is seeking a technical expert with deep understanding and practical experience in the Model as a Service (MaaS) field for the Saudi Riyadh project. You will be on-site as the bridge connecting customer business needs with LLM capabilities. Your key responsibility is to understand how customers use models, diagnose performance in specific scenarios, and collaborate with internal teams for targeted optimization to achieve the best balance of effect and cost, while utilizing language skills to optimize Arabic-related model tasks.

Responsibilities:
  • Model Application Analysis and Diagnosis: Analyze LLM performance in inference, generation, and moderation, and replicate customer-reported bad cases.
  • Model Optimization and Tuning Support: Provide optimization suggestions like Prompt Engineering and Finetuning; collaborate with internal teams on model tuning, especially for Arabic processing.
  • Front-line Technical Support and Consulting: Provide professional technical support on MaaS platform usage, model selection, API calling, and cost optimization.
  • Performance and Cost Monitoring: Monitor key performance indicators (such as TPM, TTFT, success rate) and provide cost-effective model combination strategies.
  • Cross-Cultural Communication and Collaboration: Utilize language advantages to accurately understand customer needs in Arabic scenarios, ensuring lossless communication.

Qualifications:
  • LLM-related project experience (such as model evaluation, development, optimization, or technical support); experience in MaaS platforms or large AI companies is preferred.
  • Deep understanding of underlying LLM logic (Transformer, Tokenization, inference processes); experience in Prompt Engineering; familiar with model evaluation metrics and knowing deep learning on mainstream frameworks (TensorFlow, PyTorch).
  • Language: Mandarin: Native speaker level, used for highly efficient internal team collaboration. English: Fluent in spoken and written English, capable of participating in technical communication and reading/writing technical documents. Proficient in Arabic reading and writing, capable of processing and analyzing Arabic language.
  • On-site resident support at customer site; short-term business travel may be required.
  • Able to accept 7x24 on-call schedules, responding quickly to urgent customer needs.
  • Respect and understand local Saudi laws, regulations, business culture, and social customs.
  • Possess a high awareness of data security and privacy protection, strictly complying with company and customer data regulations.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Customer Services Manager

📣 Job Ad

Beckman Coulter Diagnostics

Full-time
Join Our Winning Team
Beckman Coulter Diagnostics is a global leader in advanced diagnostics, dedicated to enhancing patient health through innovative solutions. We are currently seeking a Customer Service Manager - Order Fulfillment to lead our Customer Service Department in Riyadh, Saudi Arabia.

Role and Responsibilities
The manager will oversee daily operations and drive the growth of our commercial activities in the Saudi market. Responsibilities include:
  • Managing Customer Service operations to ensure top-tier performance and service quality.
  • Leading, coaching, and mentoring staff to cultivate a high-performance culture.
  • Continuous process improvement for increased efficiency and compliance.
  • Implementing management tools and ensuring accurate invoicing and revenue recognition.
  • Collaborating with cross-functional teams to foster business growth and improvement.
  • Conducting regular reviews of order management, inventory availability, and customer inquiries.
  • Ensuring compliance with export control and international trade regulations.
  • Managing customer communications and maintaining proactive order status updates.

Qualifications
To be considered for this role, you should possess:
  • A Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
  • 5–10 years of experience in relevant roles including strong leadership experience.
  • Proficiency in ERP and CRM systems, with a solid understanding of supply chain operations.

Preferred Skills
We also value experience in healthcare or diagnostics, demonstrated continuous improvement methodologies (*, Lean, Kaizen), and strong analytical abilities. Fluency in English is essential, with Arabic proficiency being a strong advantage.

Why Join Us?
At Beckman Coulter, you’ll be part of a diverse and dynamic team, driven by innovation and excellence. Explore a career with us and support our mission to transform healthcare through advanced diagnostics.

breifcase2-5 years

locationRiyadh

7 days ago

Customer Services Manager

Vibes Holding

SR 8,000 - 10,000 / Month dotFull-time

Job Title:
Investor Relations and Events Manager

Work Location:
Riyadh

Job Description:
We are looking for a professional leadership personality with high communication and relationship-building skills to fully manage and organize the Investor Club's events and evenings, attracting investors and entrepreneurs, and creating a unique experience for attendees, with the ability to manage events professionally and achieve continuous growth in the network of relationships and memberships.

Tasks and Responsibilities:

  • Full supervision of organizing and managing the Investor Club's events and evenings.
  • Welcoming guests and investors and building long-term professional relationships with them.
  • Attracting new investors and businessmen to attend events and join the club.
  • Coordinating with speakers, partners, sponsors, and participating projects.
  • Managing the events schedule and ensuring they are executed professionally and with high quality.
  • Following up with attendees and communicating with them before and after events.
  • Supervising the organizing team and ensuring the site and services are ready.
  • Preparing periodic reports on the results of the events, attendance numbers, and resulting partnership opportunities.
  • Developing new ideas for events and investment programs to increase interaction and growth.
  • Representing the club professionally in front of investors, partners, and various entities.
  • Following up on memberships and public relations and activating the club's communication network.

Required Qualifications:

  • Social and articulate personality with a strong presence.
  • Experience in event management, public relations, or business development.
  • High ability in persuasion, negotiation, and relationship building.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and organize multiple tasks simultaneously.
  • Preferably having a network of relationships with investors and entrepreneurs within Saudi Arabia.
  • Proficiency in using WhatsApp, communication platforms, and organizational and follow-up tools.

Benefits:

  • Working in a professional investment environment with a strong network of relationships.
  • Opportunities for growth and career expansion.
  • Performance-related bonuses and incentives linked to event management success.
  • Direct presence in the investors and entrepreneurs community.

breifcase2-5 years

locationAl Olaya, Riyadh

17 days ago

Receptionist

New

Hair Shades Salon

SR 1,200 - 1,200 / Month dotPart-time

2 days , hours

breifcase0-1 years

locationAl Yasmeen, Riyadh

about 2 hours ago

You may also like