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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Job Announcement – E-commerce Store Manager (Clothing and Retail Sector)

Nebras Limited Company announces its need for an experienced and highly skilled e-commerce store manager to manage and operate the online store and ensure the best results in the clothing and retail sector.

Requirements:
  • 4 to 6 years of experience in managing e-commerce stores.
  • Excellent experience in the clothing sector.
  • The ability to develop and improve customer experience and increase sales.
  • Proficiency in using e-commerce platforms and managing products such as (Zid, Salla).
  • High skills in tracking, analyzing data, and performance reports.
  • Knowledge of online marketing methods and dealing with advertising platforms.
  • Leadership skills and the ability to manage a team.

Tasks and Responsibilities:
  • Full supervision of the e-commerce store operations.
  • Manage and improve customer experience and respond to inquiries.
  • Monitor inventory, upload products, and update them continuously.
  • Prepare periodic reports on sales and performance.
  • Implement marketing plans in coordination with the marketing team.
  • Develop work mechanisms to ensure achieving the highest levels of quality and satisfaction.

Requirements

  • Requires 2-5 Years experience

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  • Uploading products and managing categories, content, descriptions, and images.
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2. Managing orders and daily operations
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  • Coordinating with the warehouse regarding stock, preparation, and shipping.
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3. Coordinating with shipping and payment companies
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  • Monitoring electronic payment gateways and ensuring they work correctly.
  • Opening technical support tickets when problems arise.

4. Improving customer experience
  • Responding to customer inquiries electronically.
  • Monitoring customer feedback and preparing weekly reports with observations.

5. Updating and managing content
  • Updating prices, stock, and seasonal offers.
  • Continuously adding new products based on shipments.
  • Preparing professional descriptions for products.
 
6. Reporting and analysis
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  • Analyzing delivery issues and finding solutions.
  • Proposing simple improvements to the workflow.

7. Supporting the marketing team
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  • Uploading banners and advertising materials to the store.
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