E-Commerce Manager📣 Job Ad

Beauty and i have diploma nurse

• Serve as the primary point of contact for employees, addressing inquiries related to work policies, attendance, and vacations.
• Communicate directly with employees regarding new policies or changes affecting their work.
• Ensure compliance with safety and quality regulations throughout the department to safeguard employees and uphold environmental standards.
• Prepare regular reports related to human resources performance, including attendance statistics, leave reports, and performance data.
• Assist in developing and improving human resources policies and procedures.

• Ability to prioritize tasks effectively.
• Strong communication skills with employees and management, both verbal and written.
• Active listening skills to address employee complaints and provide suitable solutions.
• Build positive relationships across departments.
• Analyze issues and make quick, effective decisions.
• Handle employee conflicts and offer satisfactory resolutions.
• Collaborate with various departments to ensure smooth operations.

• Ability to work within a team and coordinate efforts with colleagues.
• Understanding of labor laws and regulations related to human resources.
• Basic knowledge of applicant tracking systems.
• Proficiency in various databases and human resources systems.
• Basic knowledge of Microsoft Office and human resources management software.
• Good command of English, both spoken and written.

• Bachelor's degree or diploma in Human Resources or equivalent.
• Experience of one year or more.

• Sales Management:
  • Support achievement of sales targets for assigned distributor accounts.
  • Execute day-to-day sales processes including order coordination, delivery follow-up, payment tracking, and credit compliance.
  • Adhere to internal controls and ensure alignment with applicable sales policies.
• Client Relationship Management:
  • Build and sustain strong working relationships with distributors to promote long-term cooperation.
  • Act as the primary point of contact for distributors, ensuring a consistent and professional representation of Alfanar.
  • Conduct regular check-ins to gather feedback and assess distributor satisfaction and needs.
• Business Growth:
  • Identify and propose upselling and cross-selling opportunities within existing accounts.
  • Monitor market developments and customer behavior to support growth initiatives.
  • Contribute to account development strategies aligned with broader sales plans.
• Problem Solving & Support:
  • Respond to distributor concerns and coordinate with relevant teams to ensure timely issue resolution.
  • Communicate client-specific needs or service gaps to internal stakeholders for action.
  • Track order fulfillment and service delivery to help maintain a high level of satisfaction.
• Performance Monitoring & Reporting:
  • Track sales performance indicators and distributor engagement metrics.
  • Compile reports and insights to support performance reviews and planning.
  • Maintain accurate and up-to-date records in the CRM system.
• Internal Coordination & Collaboration:
  • Collaborate with internal teams (*, marketing, supply chain, customer service) to fulfill distributor requirements.
  • Share field insights and distributor feedback to support product or process improvement.
  • Assist in implementing initiatives tailored to distributor needs.

• HR Proficiency: Ability to obtain updated soft and technical skills related to the job
• Delivery: Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Problem-Solving: Solve any related problems arise and escalate any complex operational issues.
• Quality: Ensure quality requirements to develop effective quality control and processes.
• Compliance: Comply to related policy and procedures and work instructions.
• Health, Safety and Environment: Ensure compliance of relevant safety, quality, and environmental management procedures.