F&B Service Expert📣 Job Ad

About the F&B Service Expert Role

Courtyard by Marriott in Riyadh is seeking an F&B Service Expert to join their team. This full-time position focuses on creating memorable dining experiences for guests, extending beyond just serving food and beverages. The role requires initiative and a commitment to providing a wide range of services to ensure guest satisfaction.

Core Responsibilities

The F&B Service Expert is instrumental in crafting a positive and memorable guest experience. Key duties involve proactive guest engagement and ensuring seamless service delivery. This includes tasks such as:

• Taking initiative to offer a wide range of services to enhance the guest's meal.
• Setting tables and preparing the dining area.
• Communicating effectively with the kitchen staff regarding orders and guest needs.
• Interacting with and serving customers in a professional manner.
• Maintaining cleanliness of work areas and supplies.
• Ensuring all guest transactions are perceived as part of a positive experience.

Essential Professional Standards

Success in this role, and any position at Courtyard by Marriott, requires adherence to fundamental professional standards. These include:

• Creating and maintaining a safe workplace environment.
• Strictly adhering to all company policies and procedures.
• Meeting established quality standards for service and presentation.
• Maintaining a professional uniform, personal appearance, and communication style.

Physical Demands of the Role

The F&B Service Expert role involves significant physical activity to ensure efficient service delivery. This includes:

• Being on your feet and moving for extended periods, which may involve standing, sitting, or walking.
• Navigating sloped, uneven, or slippery surfaces.
• Managing and reading menus, verifying information visually.
• Performing tasks that require physical exertion, such as moving, lifting, carrying, pushing, and pulling objects weighing up to 25 pounds (* kg) independently, and up to 50 pounds (* kg) with assistance.
• Reaching for objects both overhead and below knee level, which may involve bending, body rotations, pulling, and stooping.

Qualifications and Experience

To be considered for this role, candidates should meet the following criteria:

• Education Level: High school diploma or equivalent.
• Related Work Experience: Less than 1 year of experience in a related field.
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None required.

Work Environment and Type

This is a full-time position based in Riyadh. The role is integral to the guest dining experience at Courtyard by Marriott, requiring a professional and service-oriented approach.