Field Services Engineer📣 Job Ad

About the Role

Acuative Middle East is seeking a Field Services Engineer to join its team in Riyadh, Saudi Arabia. This full-time position is focused on supporting the on-site deployment, installation, and maintenance of advanced data center infrastructure. The role requires hands-on experience with high-performance computing (HPC) environments, GPU-based systems, and modern cooling technologies to ensure the efficient operation of critical client systems.

Key Responsibilities

• Install, configure, and maintain servers and hardware infrastructure at customer sites.
• Lead the deployment of advanced GPU systems, including NVIDIA A100, H100, and HGX platforms.
• Perform on-site troubleshooting, diagnostics, and repairs to resolve technical issues.
• Support and maintain liquid cooling systems, including direct-to-chip and immersion cooling technologies.
• Coordinate with data center teams during installations, upgrades, and expansion projects.
• Ensure all deployed systems operate efficiently and meet established performance standards.
• Document all service activities, system configurations, and technical issues encountered.

Qualifications and Experience

• A minimum of 7 years of experience in field service, data center operations, or similar technical environments.
• Proven experience working with Supermicro servers.
• Strong expertise in the deployment and management of NVIDIA GPU systems, specifically A100, H100, and HGX platforms.
• Hands-on experience with various liquid cooling technologies.
• A solid background in on-site data center deployments and infrastructure setup.
• Exceptional troubleshooting and problem-solving skills.
• The ability to work independently and manage field operations effectively.

Required Skills

• Servers and Hardware Infrastructure
• GPU Systems (NVIDIA A100, NVIDIA H100, NVIDIA HGX platforms)
• Troubleshooting, Diagnostics, and Repairs
• Liquid Cooling Systems (including CDUs)
• Data Center Operations and Deployments
• Performance Standards Monitoring
• Technical Documentation
• Supermicro Servers
• Problem-solving
• Independent Work and Field Operations Management
• High-speed networking technologies
• AI / HPC clusters

Additional Information

This is a full-time Field Services Engineer position based in Riyadh, Saudi Arabia. Familiarity with vendors such as CoolIT Systems, Vertiv, and Schneider Electric is preferred. The company requires 10+ years of experience for this role.