Field Services Engineer📣 Job Ad

About the Field Services Engineer Role

Acuative Middle East is seeking a Field Services Engineer to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is essential for supporting the on-site deployment, installation, and maintenance of advanced data center infrastructure. The role requires significant hands-on experience with high-performance computing (HPC) environments, GPU-based systems, and modern cooling technologies to ensure the efficient operation of critical client systems.

Key Responsibilities

• Install, configure, and maintain servers and hardware infrastructure at customer sites.
• Lead the deployment of advanced GPU systems, including NVIDIA A100, H100, and HGX platforms.
• Perform advanced on-site troubleshooting, diagnostics, and repairs to ensure system uptime and performance.
• Support and maintain sophisticated liquid cooling systems, encompassing both direct-to-chip and immersion technologies.
• Coordinate effectively with data center teams during installations, upgrades, and expansion projects.
• Ensure all deployed systems operate efficiently and meet stringent performance standards.
• Document all service activities, system configurations, and technical issues accurately and comprehensively.

Required Qualifications and Experience

• A minimum of 7 years of experience in field service, data centers, or similar technical environments.
• Proven experience working with Supermicro servers.
• Strong expertise in the deployment of NVIDIA GPU solutions, specifically A100, H100, and HGX platforms.
• Hands-on experience with various liquid cooling technologies.
• A solid background in on-site data center deployments.
• The ability to work independently and lead field operations effectively.

Technical Skills

• Field Service
• Data Centers
• Server Installation and Maintenance
• Hardware Infrastructure Deployment
• GPU Systems (NVIDIA A100, H100, HGX)
• Liquid Cooling Systems
• Troubleshooting and Diagnostics
• Problem-Solving
• Supermicro Servers
• NVIDIA GPU Deployments
• Liquid Cooling Technologies
• On-site Data Center Deployments
• CDU (Coolant Distribution Units) and Coolant Systems
• High-speed Networking Technologies
• AI / HPC Clusters

Work Location and Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience and involves extensive on-site work within the Jeddah and Makkah regions.