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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

About the Field Services Engineer Role

Acuative Middle East is seeking a Field Services Engineer to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is essential for supporting the on-site deployment, installation, and maintenance of advanced data center infrastructure. The role requires significant hands-on experience with high-performance computing (HPC) environments, GPU-based systems, and modern cooling technologies to ensure the efficient operation of critical client systems.

Key Responsibilities

  • Install, configure, and maintain servers and hardware infrastructure at customer sites.
  • Lead the deployment of advanced GPU systems, including NVIDIA A100, H100, and HGX platforms.
  • Perform advanced on-site troubleshooting, diagnostics, and repairs to ensure system uptime and performance.
  • Support and maintain sophisticated liquid cooling systems, encompassing both direct-to-chip and immersion technologies.
  • Coordinate effectively with data center teams during installations, upgrades, and expansion projects.
  • Ensure all deployed systems operate efficiently and meet stringent performance standards.
  • Document all service activities, system configurations, and technical issues accurately and comprehensively.

Required Qualifications and Experience

  • A minimum of 7 years of experience in field service, data centers, or similar technical environments.
  • Proven experience working with Supermicro servers.
  • Strong expertise in the deployment of NVIDIA GPU solutions, specifically A100, H100, and HGX platforms.
  • Hands-on experience with various liquid cooling technologies.
  • A solid background in on-site data center deployments.
  • The ability to work independently and lead field operations effectively.

Technical Skills

  • Field Service
  • Data Centers
  • Server Installation and Maintenance
  • Hardware Infrastructure Deployment
  • GPU Systems (NVIDIA A100, H100, HGX)
  • Liquid Cooling Systems
  • Troubleshooting and Diagnostics
  • Problem-Solving
  • Supermicro Servers
  • NVIDIA GPU Deployments
  • Liquid Cooling Technologies
  • On-site Data Center Deployments
  • CDU (Coolant Distribution Units) and Coolant Systems
  • High-speed Networking Technologies
  • AI / HPC Clusters

Work Location and Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience and involves extensive on-site work within the Jeddah and Makkah regions.


Requirements

  • Requires +10 Years experience

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