Fraud and Authorization Consultant📣 Job Ad
| Contract Type | Seasonal | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Hiresquad Resources is seeking an experienced Fraud and Authorization Consultant for a contract position based in Riyadh, Saudi Arabia. This role is integral to optimizing the credit card business by enhancing authorization performance, strengthening fraud controls, and improving overall portfolio health. The position requires balancing customer experience through high approval rates with effective risk management by preventing fraud.
The consultant will need a deep understanding of the credit card lifecycle and the ability to translate complex data into actionable strategies. This role serves as a key interface between client and issuer stakeholders, ensuring alignment and driving the implementation of best practices within the issuing portfolio.
Key Responsibilities
- Develop a comprehensive understanding of the bank's credit card portfolio, including customer segments, spending behaviors, and lifecycle stages.
- Formulate and execute strategies aimed at improving approval rates while adhering to defined risk thresholds.
- Conduct in-depth analysis of decline codes, patterns, and underlying drivers to minimize instances of false declines.
- Collaborate with fraud and risk management teams to refine authorization rules and fraud detection mechanisms without negatively impacting legitimate customer transactions.
- Monitor and report on key performance indicators (KPIs) related to approval rates, decline rates, fraud incidents, and overall portfolio performance.
- Provide data-driven insights and recommendations to support strategic decision-making processes.
- Enhance Management Information System (MIS) dashboards to effectively track and visualize authorization and fraud trends.
- Act as the primary liaison between the client and various issuer stakeholders, ensuring clear communication and alignment.
- Oversee the implementation of optimization use cases and ensure adherence to governance frameworks and timelines.
- Integrate global best practices in credit card issuing into the local portfolio strategy.
- Facilitate knowledge transfer sessions to enhance the expertise of the cards and fraud teams.
Qualifications and Experience
- Mandatory banking experience with a robust understanding of credit card authorization and fraud systems.
- A minimum of 10 to 12 years of progressive experience in cards issuing, fraud risk management, and authorization management.
- Strong knowledge of the credit card lifecycle, encompassing activation, usage, retention, and spend growth strategies.
- Proven expertise in developing and managing effective authorization strategies and fraud control measures.
- Familiarity with various fraud and authorization platforms.
- Demonstrated ability to translate analytical findings into practical, actionable interventions for portfolio improvement.
- Excellent stakeholder management skills, with the ability to effectively engage with risk, fraud, and cards teams.
- Awareness of SAMA (Saudi Central Bank) regulations pertaining to fraud reporting and liability.
- Experience with local market fraud trends, specifically within the Kingdom of Saudi Arabia (KSA) and the wider GCC region.
- A clear understanding of the trade-offs between compliance requirements and business objectives.
- A graduate degree is required, with an MBA being preferred.
Required Skills
- Cards Issuing
- Fraud Risk Management
- Authorization Management
- Credit Card Lifecycle Management
- Authorization Strategies
- Fraud Controls
- Fraud & Authorization Platforms
- Data Analytics
- Stakeholder Management
- SAMA Regulations
- KSA/GCC Fraud Trends
- Compliance
- Risk Management
- Customer Experience Optimization
Contract Details
This is a contract position with Hiresquad Resources, located in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. Salary is competitive and will be based on experience.
Requirements
- Requires +10 Years experience
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