Fraud Protection Solution Manager📣 Job Ad

About Group-IB and the Role

Group-IB is seeking a Fraud Protection Solution Manager to join its team in Riyadh, Saudi Arabia. This is a full-time position that operates at the intersection of technology, security, and business, with a focus on combating financial crime.

Role Context and Impact

As a Solution Manager, you will bridge the gap between cutting-edge fraud prevention technologies and real-world business challenges, helping clients strengthen their security posture. The position offers exposure to a variety of industries, high-level engagements with key stakeholders, and the opportunity to shape future fraud prevention strategies. This role is suited for professionals who thrive in dynamic environments where innovation and expertise drive meaningful change.

Key Responsibilities

• Serve as the primary subject matter expert (SME) for fraud protection solutions throughout the sales cycle.
• Conduct product demonstrations, Proof of Concepts (POCs), and workshops to showcase fraud detection and prevention capabilities.
• Oversee and coordinate pre-sales activities, ensuring seamless execution and alignment with customer objectives.
• Assess customer needs, fraud risks, and regulatory requirements to recommend optimal fraud prevention strategies.
• Develop comprehensive project documentation to ensure alignment with project requirements.
• Work with customers to design and refine solution implementation architecture, ensuring alignment with their technical and business needs.
• Prepare and present technical proposals, RFP responses, and compliance documentation.
• Gather customer feedback and relay insights to product teams to enhance solution offerings.
• Deliver seminars and training sessions on product capabilities, industry best practices, and implementation strategies.
• Represent the company at marketing events, including exhibitions, podcasts, webinars, and public speaking engagements.
• Assist clients during POCs by defining success criteria, overseeing solution installation, and coordinating technical tasks such as integration, deployment, testing, and configuration.
• Assist clients during Solution Delivery with installation and configuration of Group-IB solutions at the customer's site or remotely.
• Provide technical support throughout all project phases, including installation, post-sales integrations, and ongoing support.

Required Experience and Background

• Minimum 3 years’ experience in cybersecurity or fraud prevention, or 5 years in high-tech IT industries.
• Proven track record in pre-sales, solution consulting, or technical sales within fraud prevention, cybersecurity, or related fields.
• Deep understanding of information security, including key threats and evolving fraud tactics (*, botnets, malware, social engineering).

Technical Expertise

• Hands-on experience with fraud detection tools, session-based fraud prevention, enterprise fraud management (EFM) systems, authentication technologies, risk-based scoring models, and behavioral biometrics.
• Solid understanding of modern operating systems, including mobile platforms, their architectures, security features, and vulnerabilities.
• Solid understanding of front-end/API integrations.
• Proficiency in cryptographic principles and their applications in fraud prevention and cybersecurity.

Professional Attributes

• Ability to translate complex technical concepts into clear, business-focused insights for diverse stakeholders.
• Strong communication skills to convey technical insights in alignment with business objectives.
• Proactive mindset with a strong commitment to continuous learning and professional growth to become a recognized expert in the field.