General Manager Property Management📣 Job Ad

About the Role

The Qiddiya Investment Company (QIC) is seeking a General Manager – Property Management to oversee its growing Staff Accommodation portfolio within Qiddiya City. This role is based in Riyadh, Riyadh Province, and is a full-time position requiring over 10 years of experience. The Qiddiya City development encompasses a diverse range of world-class assets, including residential communities, hospitality, retail, entertainment, sports, culture, education, medical facilities, and staff accommodation, all designed to operate within integrated mixed-use environments.

Staff Accommodation Portfolio Context

The Staff Accommodation portfolio is designed to meet the housing needs of employees across various Qiddiya entities and affiliated operating companies. It will also incorporate associated retail, leisure, entertainment, and food & beverage facilities. This portfolio is projected to expand significantly, aiming for approximately 13,000 residential units by 2030. Key focus areas for this growth include scalability, efficiency, cost control, sustainability, and long-term asset value.

Core Responsibilities

The General Manager – Property Management will be the senior leader responsible for the entire property management lifecycle of the staff accommodation portfolio. This includes providing strategic direction and operational leadership across all facets of operations, resident lifecycle management, service delivery, governance, financial performance, and long-term asset stewardship. An immediate priority will be leading the readiness and transition of accommodation assets launching in 2026–2027, ensuring they are fully operational, digitally enabled, and resident-ready through the establishment of robust operating models, service standards, community and occupancy strategies, FM and maintenance frameworks, and vendor oversight structures.

• Oversee and optimize all stages of the staff accommodation portfolio, from pre-opening setup through to long-term maturity, ensuring operational readiness and strategic performance targets are met.
• Define and implement operating models, governance frameworks, service standards, FM strategies, digital systems, SOPs, and vendor structures for new asset launches.
• Deploy technology platforms to support occupancy management, resident services, FM, safety, sustainability, and community engagement.
• Manage the resident lifecycle, including onboarding, community management, and service delivery, to ensure a high-quality living environment and resident satisfaction.
• Drive operational performance with a focus on service quality, cost control, resource efficiency, and continuous process improvement.
• Ensure assets operate in alignment with organizational policies, health and safety requirements, sustainability standards, and municipal regulations.
• Lead procurement strategies, contracting, and performance oversight for FM providers, security, cleaning, and other third-party service partners.
• Develop and manage operational budgets, service charge models, cost recovery mechanisms, and revenue optimization strategies.
• Drive the stabilization of newly opened assets by enhancing service delivery, optimizing occupancy, and streamlining processes.
• Support the long-term expansion of the portfolio by developing scalable operating systems and sustainable asset strategies.
• Build, mentor, and lead high-performing property management, community management, and FM oversight teams, fostering a culture of accountability and service excellence.

Qualifications and Experience

Candidates should possess a minimum of 15 years of combined experience in Property Management, FM oversight, community operations, or staff accommodation management within large-scale, multi-asset environments. This includes at least 8 years in a senior leadership or multi-site operations management role, overseeing diverse operational teams and vendor ecosystems. Experience in the GCC, particularly with large workforce communities or mixed-use developments, is preferred. A degree in Business Management, Real Estate, Property Management, Hospitality Management, or a related field is required. Strong expertise in property management, community management, FM oversight, and asset pre-opening for large-scale residential or staff accommodation assets is essential.

• 15+ years of combined experience in Property Management, FM oversight, community operations, or staff accommodation management within large-scale, multi-asset environments.
• Minimum 8+ years in a senior leadership or multi-site operations management role.
• GCC experience preferred, especially in large workforce communities or mixed-use developments.
• Degree in Business Management, Real Estate, Property Management, Hospitality Management, or related field.
• Strong expertise in property management, community management, FM oversight, and asset pre-opening for large-scale residential or staff accommodation assets.
• Ability to operate effectively in a fast-paced, dynamic work environment with evolving priorities.
• Proven track record of execution, driving progress, and resolving issues.
• High operational processing ability, with the capacity to manage multiple workstreams simultaneously.
• Relevant certifications such as RICS, IRPM, ARPM, IFMA, IWFM, or equivalent industry memberships/affiliations are advantageous.
• Additional certifications in Facilities Management, Health & Safety, Food Safety, or Hospitality Operations are a plus.

Work Environment and Location

This is a full-time position based in Riyadh, Riyadh Province. The role requires the ability to operate effectively in a fast-paced, dynamic work environment with evolving priorities and cross-functional demands. The General Manager will be instrumental in setting up operational infrastructure, implementing technology systems, finalizing service agreements, and creating frameworks that ensure long-term operational efficiency, compliance, and a superior resident experience.