Information Technology Specialist📣 Job Ad
in Ahb.sa
about 1 hour ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
ahb (Arabian Housing & Building Contracting Company), established in 2014, is an architect-led design-build practice engaged in complex projects across architecture, engineering, construction, fabrication, and bespoke development. With a vision to shape the future, ahb is seeking an Information Technology Specialist to join its team in Riyadh, Saudi Arabia. The IT Specialist will play a key role in supporting and maintaining the organization's IT infrastructure, systems, and end-user technology services, ensuring the reliability, security, and efficiency of IT operations.
Key Responsibilities
- Provide comprehensive technical support and troubleshooting for hardware, software, network, and system-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Manage user accounts, access rights, and permissions across all company systems.
- Monitor and maintain network performance, security, and connectivity to ensure optimal operation.
- Support Microsoft 365 services, including Outlook, Teams, OneDrive, and SharePoint.
- Assist in the implementation and maintenance of cybersecurity controls and best practices to safeguard company assets.
- Coordinate with external vendors and service providers as required to resolve IT-related matters.
- Maintain an accurate IT asset inventory and ensure proper documentation of IT resources.
- Support system upgrades, software installations, and patch management activities to keep systems up-to-date.
- Ensure data backup processes are functioning correctly and assist with disaster recovery procedures.
- Respond promptly to IT service requests and maintain accurate support records.
- Provide user training and guidance on IT systems and promote security awareness among employees.
Qualifications and Requirements
- Must be a Saudi National.
- Possess a Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Have 3+ years of experience in IT support, system administration, or a similar role.
- Demonstrate experience with Microsoft 365 administration and Windows operating systems.
- Exhibit a good understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPNs.
- Be familiar with cybersecurity principles and endpoint protection solutions.
- Possess experience in managing IT assets and user support activities.
- Exhibit strong troubleshooting and problem-solving skills.
- Communicate effectively in both Arabic and English.
- Relevant certifications such as Microsoft, CompTIA, or Cisco certifications are considered an advantage.
Required Skills
- Technical Support
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- System Troubleshooting
- Installation, Configuration, and Maintenance of IT Equipment (desktops, laptops, printers)
- User Account and Access Management
- Network Performance, Security, and Connectivity Monitoring
- Microsoft 365 Administration (Outlook, Teams, OneDrive, SharePoint)
- Cybersecurity Controls Implementation and Maintenance
- IT Asset Inventory Management
- System Upgrades, Software Installations, and Patch Management
- Data Backup Processes and Disaster Recovery Procedures
- IT Service Request Management
- User Training and Security Awareness
- Windows Operating Systems
- Networking Concepts (TCP/IP, DNS, DHCP, VPNs)
- Cybersecurity Principles
- Endpoint Protection Solutions
- User Support Activities
- Problem-Solving
- Communication Skills
Work Environment
This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.
Requirements
- For Saudis Only
- Requires 2-5 Years experience
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