Laundry Supervisor📣 Job Ad

About the Role

Hilton is seeking a dedicated Laundry Supervisor to join their team in Saudi Arabia. This full-time role is integral to delivering exceptional hospitality, ensuring that the daily operations of the laundry and uniform departments contribute to memorable guest experiences. As a Laundry Supervisor, you will play a crucial part in maintaining the high standards expected by Hilton guests, embodying the company's commitment to spreading the light and warmth of hospitality. This position offers an opportunity to lead and develop a team, directly impacting the guest experience through the consistent provision of clean and well-maintained linens and uniforms. The role requires a proactive approach to managing resources, quality, and efficiency within the laundry operations.

Key Responsibilities

• Supervise the day-to-day operations of the laundry and uniform teams, providing leadership, training, and oversight to ensure a consistent supply of clean linens and uniforms.
• Manage the ordering, distribution, and inventory of team member uniforms.
• Oversee all aspects of linen processing, including assignment, supervision, and direct assistance with tasks such as collecting, sorting, weighing, loading, unloading, ironing, folding, and storing linens.
• Ensure proper maintenance of all laundry machinery and equipment.
• Monitor and maintain the quality of linens, track inventory levels, and manage stain and damage rates, initiating rewashing, repairs, or reordering as necessary.
• Analyze production reports to ensure timely completion of tasks and identify areas for improvement.
• Optimize productivity by assigning machinery, equipment, and work areas effectively, while maintaining accurate productivity records, including hourly production metrics.

Qualifications and Requirements

Candidates should possess a strong commitment to the core values of hospitality. This includes acting with integrity, inspiring others through leadership, believing that teamwork drives the best outcomes, and demonstrating a sense of ownership and accountability. A focus on the present moment, bringing urgency and discipline to every task, is also essential.

Required Skills

• Laundry Operations
• Uniform Management
• Inventory Management
• Quality Control
• Team Leadership
• Training
• Hospitality Principles
• Integrity
• Leadership
• Teamwork
• Ownership
• Urgency
• Discipline

Work Context

This is a full-time position based in Saudi Arabia. The role requires 5-10 years of experience in a relevant field. The company is Hilton, a global hospitality leader.