About the Role
Qureos is seeking an Admissions & Registration Manager to oversee the complete student lifecycle, from application to graduation. This role integrates admissions leadership with registrar responsibilities, ensuring all processes are accurate, fair, and compliant with Ministry of Higher Education (MOHE) regulations and institutional policies. In its foundational first year, this position will be crucial in establishing admissions and registration systems, meeting initial enrollment targets, and developing robust processes for accreditation.
Key Responsibilities
- Develop and implement a comprehensive admissions strategy aligned with enrollment targets and MOHE regulations.
- Manage the end-to-end admissions process, including application handling, document verification, eligibility checks, admission decisions, and applicant communication.
- Oversee the admissions Customer Relationship Management (CRM) system for applicant pipeline tracking, reporting, and audit readiness.
- Verify Qiyas and Tahsili scores, along with other academic credentials, to confirm applicant eligibility.
- Coordinate recruitment activities with the Marketing department and manage relationships with schools and educational agents.
- Maintain structured applicant communication workflows for timely and clear engagement.
- Manage the course registration process, including scheduling, add/drop procedures, and capacity planning.
- Maintain accurate and up-to-date student records within the Student Information System (SIS), including grades, credits, academic standing, and enrollment data.
- Issue official student documents such as transcripts, enrollment letters, and certificates.
- Oversee academic calendar processes and conduct graduation audits to ensure all requirements are met.
- Ensure the accuracy of curriculum data and its compliance with academic policies.
- Ensure full compliance with MOHE regulations and PDPL data protection standards.
- Produce regular enrollment and registration reports for institutional leadership.
- Support documentation and audit processes for ETEC/NCAAA accreditation.
- Coordinate with ASU for dual-degree enrollment and credit transfer alignment.
- Lead and mentor admissions and registrar teams, defining workflows, Key Performance Indicators (KPIs), and service standards.
- Handle escalations related to admissions decisions and student record issues.
- Ensure the delivery of a high-quality, student-centered experience throughout the admissions and registration journey.
- Develop the admissions and registration playbook, outlining processes, Service Level Agreements (SLAs), and templates within the first year.
- Achieve inaugural enrollment targets within the first year of operation.
- Implement the SIS for effective registration and records management within the first year.
- Establish end-to-end admit-to-register workflows with robust audit trails within the first year.
- Create essential registrar policies, including grading, withdrawals, and graduation rules, within the first year.
- Develop MOHE-compliant documentation templates within the first year.
Qualifications and Requirements
- Bachelor's degree required; Master's degree preferred.
- Minimum of 6 years of experience in admissions, registrar, or enrollment management roles, with demonstrated leadership experience.
- Strong knowledge of MOHE admissions regulations, including familiarity with Qiyas and Tahsili.
- Proven experience with Student Information Systems (SIS) and admissions CRM systems.
- Understanding of PDPL (Personal Data Protection Law) and academic data governance principles.
- Full professional proficiency in both Arabic and English (bilingual).
Required Skills
- Strategic enrollment management
- Regulatory compliance (MOHE, PDPL, accreditation standards)
- Data integrity and audit readiness
- Student-focused service delivery
- Team leadership, particularly in startup environments
- Strong communication skills in both Arabic and English
- Proficiency with admissions CRM systems
- Proficiency with Student Information Systems (SIS)
Work Environment and Location
This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. Strict adherence to MOHE, PDPL, and accreditation standards is paramount, and all systems and processes must be audit-ready at all times. This position is critical to the successful launch of the inaugural student intake.