Mgr Sales I📣 Job Ad

About the Role

Four Points by Sheraton in Riyadh is seeking a Sales Manager I to proactively solicit and manage sales opportunities. This full-time position focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals. The role requires 0-1 years of experience.

Key Responsibilities

The Sales Manager I is accountable for driving sales through various activities, ensuring effective turnover of business for service delivery, and assisting in leading daily sales operations. Key responsibilities include:

• Proactively identifying and pursuing sales opportunities.
• Collaborating with off-property sales channels to ensure coordinated sales efforts.
• Building and strengthening relationships with existing and new customers through sales calls, events, and trade shows.
• Developing community relationships to expand the customer base.
• Managing relationships with key internal and external stakeholders.
• Ensuring accurate and timely turnover of business to Event Management.
• Participating in sales calls to acquire and close new business.
• Executing operational aspects of booked business, including generating proposals and writing contracts.
• Identifying new business to achieve revenue goals.
• Understanding market trends, competitor strengths and weaknesses, and economic factors to maximize revenue.
• Closing opportunities based on market conditions and location needs.
• Understanding the target customer and their service expectations to offer effective business solutions.
• Supporting the company’s service and relationship strategy to drive customer loyalty.
• Servicing customers to grow account share.
• Executing and supporting company customer service standards.
• Providing excellent customer service consistent with daily service basics.
• Setting a positive example for guest relations and interacting with guests for feedback.

Market Understanding and Customer Focus

This role requires a thorough understanding of the market, including competitors' strengths and weaknesses, economic trends, and supply and demand dynamics. The Sales Manager I will leverage this knowledge to identify and close the best opportunities for the location. A key aspect of the role involves understanding the location’s primary target customer and their service expectations, enabling the delivery of tailored business solutions.

Customer Service Excellence

A core component of this position is providing exceptional customer service. The Sales Manager I will support the company’s service and relationship strategy, aiming to drive customer loyalty through outstanding service experiences. This includes executing and upholding the company’s customer service standards and setting a positive example in guest relations, while actively seeking guest feedback to improve product quality and service levels.

About Four Points by Sheraton

Four Points by Sheraton offers a blend of classic comfort and modern detail, catering to both business and leisure travelers. The brand emphasizes providing guests with exactly what they need in an uncomplicated way, fostering a friendly, genuine, and approachable environment. As part of the Marriott International portfolio, Four Points by Sheraton is committed to creating a community where associates are welcome, supported, and can perform their best work.

Work Environment and Commitment

This is a full-time position based in Riyadh. Marriott International is an equal opportunity employer, committed to fostering an environment where diverse backgrounds are valued and celebrated. The company actively promotes non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.