Receptionist📣 Job Ad

About Trust Clinics

Trust Clinics is a dedicated dermatology and cosmetic clinic committed to delivering high-quality medical and aesthetic care within a professional and welcoming environment. The clinic focuses on comprehensive skin health, advanced cosmetic treatments, and personalized patient care, aiming to help individuals achieve their best appearance and well-being. Teams comprising qualified clinicians and support staff collaborate to provide safe, evidence-based services and ensure a positive patient experience. Trust Clinics upholds values of integrity, patient trust, and efficient service, fostering a supportive workplace for both healthcare and administrative professionals.

Position Summary

Trust Clinics is seeking a Receptionist to join its team in Riyadh, Saudi Arabia. This is a full-time, on-site role responsible for managing the front desk operations and ensuring a smooth, welcoming experience for all patients and visitors. The Receptionist serves as the primary point of contact, contributing significantly to the clinic's commitment to patient satisfaction and operational efficiency.

Core Responsibilities

• Greet patients and visitors professionally upon arrival and departure.
• Manage patient check-in and check-out processes efficiently.
• Ensure the reception area remains organized, tidy, and presentable at all times.
• Answer incoming phone calls, providing information or directing calls as appropriate.
• Schedule and confirm patient appointments accurately.
• Handle patient inquiries and provide necessary information or assistance.
• Direct patients to the appropriate clinicians or departments within the clinic.
• Maintain and update patient records with accuracy and confidentiality.
• Perform basic clerical and administrative duties to support clinic operations.
• Coordinate effectively with clinical staff to ensure smooth daily clinic operations.
• Provide courteous and efficient customer service to all patients and visitors.
• Assist in managing patient waiting times to optimize clinic flow.
• Uphold strict confidentiality and adhere to all clinic policies and procedures.

Required Experience

Candidates should possess 0-1 year of relevant experience in a similar administrative or customer service role, preferably within a healthcare or clinic setting. Strong organizational and communication skills are essential for this position.

Work Environment

The Receptionist will work in a dynamic and patient-focused environment at Trust Clinics. The role requires a professional demeanor and the ability to manage multiple tasks while maintaining a calm and welcoming presence. The clinic emphasizes a supportive atmosphere for its administrative and healthcare professionals, promoting teamwork and efficient service delivery.

Location

This full-time position is based on-site at Trust Clinics in Riyadh, Saudi Arabia.