Sales Development Representative (Middle East)📣 Job Ad

About Creatio and the Sales Development Representative Role

Creatio is an AI CRM and workflow platform where people and AI agents collaborate without limits on users, agents, or scale. The company helps midsize and large organizations manage customer workflows in the AI era. Headquartered in Boston, MA, with a global team and partner ecosystem, Creatio serves thousands of customers in over 100 countries and automates millions of workflows daily. Creatio is recognized by top industry analysts and was named to Inc.’s Best Workplaces list in 2025.

We are seeking a Sales Development Representative (Middle East) to join our team in Riyadh, Saudi Arabia. This is a full-time position focused on driving growth within the Middle East region.

Role Purpose and Contribution

This role is critical for supporting Creatio’s sales pipeline by identifying and nurturing leads, prospecting for new opportunities, and establishing the foundation for strong client relationships in the AI automation and CRM market. The Sales Development Representative will qualify leads, collaborate closely with the sales team, and act as a bridge between marketing initiatives and revenue generation.

Key Responsibilities

• Proactively engage with prospective clients to identify and qualify sales opportunities, generating interest in Creatio’s products.
• Conduct market research to understand the competitive landscape, identify target industry segments, and stay informed on CRM and AI automation trends.
• Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
• Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
• Develop personalized email, phone, and LinkedIn outreach campaigns to effectively engage prospects and build a strong pipeline.
• Continuously refine outreach techniques and adopt best practices to enhance prospecting success.

Required Qualifications and Experience

• At least 1 year of experience in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
• Demonstrated success in generating leads, meeting or exceeding KPIs, and contributing to revenue growth.
• Proficiency in CRM software and experience with prospecting tools (*, Sales Navigator, **********
• Familiarity with AI development and CRM software, including an understanding of how these technologies impact businesses.
• Native or fluent Arabic speaker.
• Confident English communication skills (B2+ level).

Work Environment and Benefits

This position is based in Riyadh, Saudi Arabia, and requires working from the office in a hybrid environment. Creatio offers clear career paths, mentorship opportunities, and access to continuous learning for professional growth. The company provides flexible work arrangements and initiatives to support well-being, alongside a culture that celebrates achievements and values new ideas. A competitive compensation and benefits package is provided, with the exact package varying based on country of residence and employment type.

Application Information

We invite qualified candidates to apply for this full-time Sales Development Representative position in Riyadh.