Sales Engineer📣 Job Ad

About the Role

Kidde Global Solutions is seeking a Sales Engineer to join its team in Riyadh, Saudi Arabia. This full-time role is responsible for driving business growth and achieving sales targets within the Commercial and Retail sectors across Saudi Arabia. The position focuses on developing new business opportunities, identifying and acquiring new customer accounts, expanding partner and distributor networks, and managing key customer relationships for the company's Fire Alarm Systems and Life Safety Solutions.

Key Responsibilities

The Sales Engineer will combine technical expertise with commercial skills to identify customer needs, develop tailored solutions, and deliver sustainable revenue growth. Core responsibilities include:

• Achieving assigned sales targets and business objectives.
• Identifying, qualifying, and developing new business opportunities within the commercial and retail sectors.
• Identifying and acquiring new customer accounts to expand market presence and drive revenue growth.
• Identifying, recruiting, and developing new channel partners and distributors to strengthen market coverage.
• Building and maintaining a healthy sales pipeline through proactive customer engagement and business development activities.
• Conducting customer meetings, technical presentations, and site visits to promote products and solutions.
• Managing the complete sales cycle from lead generation through project award and order closure.
• Developing and executing account plans to maximize growth opportunities.
• Working closely with consultants, contractors, developers, end users, and facility management companies to generate business opportunities.

Customer and Partner Relationship Management

This role involves establishing and maintaining strong relationships with various stakeholders to ensure high levels of satisfaction and drive sustained growth:

• Establishing and maintaining strong relationships with customers, consultants, contractors, developers, distributors, and end users.
• Managing and growing existing customer, partner, and distributor accounts.
• Identifying opportunities for upselling and cross-selling within existing accounts.
• Conducting regular business reviews with key customers and channel partners.
• Coordinating with internal teams to resolve commercial, operational, and technical matters.
• Onboarding and supporting new channel partners and distributors aligned with company growth objectives.
• Delivering product, technical, and sales training programs for partners and distributors.
• Providing ongoing coaching to partner sales teams on opportunity identification, qualification, and management.
• Collaborating with marketing teams to support partner-led campaigns, events, and lead-generation initiatives.

Sales Operations and Market Insight

The Sales Engineer will be responsible for meticulous sales reporting and staying informed about market dynamics:

• Maintaining accurate records of customer interactions, opportunities, quotations, and forecasts within the Salesforce system.
• Ensuring all sales activities and opportunities are updated regularly and accurately in Salesforce.
• Monitoring pipeline development and sales performance against assigned targets.
• Preparing weekly activity reports, monthly forecasts, and business reviews.
• Utilizing Salesforce dashboards and analytics to support business planning and decision-making.
• Monitoring competitor activities, market trends, and industry developments.
• Identifying new market segments, business opportunities, and growth initiatives.
• Gathering customer and partner feedback and providing market insights to management.
• Supporting the development of sales strategies based on market intelligence and customer requirements.

Qualifications and Experience

Candidates for this position should possess the following:

• A minimum of 5-10 years of relevant experience.
• Demonstrated technical expertise combined with strong commercial skills.
• A solid understanding of Fire Alarm Systems and Life Safety Solutions.