Sales Engineer📣 Job Ad

About Proserv and the Opportunity

Proserv is a global controls technology company with over 60 years of heritage, providing industry-leading solutions to enhance reliability, optimize performance, and extend the life of critical infrastructure within the energy sector. Operating with a clear set of FRESH Proserv values, the company is seeking a Sales Engineer to join its full-time team in Dammam, Eastern, Saudi Arabia.

Role Overview

The Sales Engineer is responsible for developing and expanding Proserv's aftermarket, service, brownfield modification, and product solution business throughout Saudi Arabia. This role serves as the primary technical-commercial interface, connecting customers with engineering, operations, and project delivery teams. Key activities include identifying opportunities, preparing technical and commercial proposals, maintaining strong customer relationships, and supporting revenue growth objectives. The Sales Engineer will proactively engage with key customers, including EPC contractors, operating companies, system integrators, and end users, to promote Proserv's comprehensive range of products, services, upgrades, and lifecycle support solutions.

Key Responsibilities

• Identify, qualify, and develop new business opportunities within assigned accounts and territories.
• Develop strong relationships with customer stakeholders including engineering, operations, maintenance, procurement, and project teams.
• Maintain regular customer visits and prepare visit reports with identified opportunities and actions.
• Support achievement of annual sales targets, booking objectives, and growth plans.
• Monitor market trends, competitor activities, customer investment plans, and upcoming projects.
• Develop account plans for strategic customers.
• Manage opportunities throughout the sales lifecycle from identification through order award.
• Maintain accurate opportunity records within CRM systems.
• Lead bid/no-bid evaluations and opportunity qualification processes.
• Coordinate with engineering and operations teams to develop technical and commercial solutions.
• Ensure timely submission of quotations and proposals.
• Review customer RFQs, tenders, and technical specifications.
• Prepare technical and commercial proposals in accordance with company procedures.
• Coordinate cost estimation, pricing, and risk assessment activities.
• Clarify technical requirements with customers and internal stakeholders.
• Participate in commercial negotiations and contract discussions.
• Promote Proserv's products, services, and technical capabilities.
• Provide first-line technical support during customer engagements.
• Liaise with engineering teams to ensure proposed solutions meet customer requirements.
• Support product presentations, technical workshops, and customer demonstrations.
• Assist in developing technical sales collateral and case studies.
• Ensure high levels of customer satisfaction and responsiveness.
• Act as a focal point for customer inquiries and concerns.
• Support resolution of commercial and operational issues.
• Maintain regular engagement with existing and prospective customers.
• Work closely with Engineering, Operations, Projects, Service Delivery, and Finance teams.
• Support project handover from sales to execution teams.
• Ensure accurate forecasting and reporting of sales opportunities.
• Participate in sales reviews, strategy meetings, and business planning activities.

Qualifications and Experience

Candidates should possess 5-10 years of relevant experience in a similar sales engineering role. The position requires a strong technical understanding of control systems, instrumentation, electrical systems, and oil & gas operations. This must be combined with proven commercial acumen and effective customer relationship management skills.

Travel Requirements

• Willingness and ability to travel extensively within the Kingdom of Saudi Arabia to support customer meetings, site visits, project discussions, and business development activities.
• Ability to obtain and maintain all necessary permits, certifications, and medical clearances required for customer site access.
• Possession of a valid driving license and the ability to travel independently to customer locations.

Application Process

Proserv invites qualified candidates to apply for this full-time position based in Dammam, Saudi Arabia.