Sales Manager

About the Role

IHG Hotels & Resorts is seeking a Sales Manager for a full-time position in Riyadh, Riyadh. This role is responsible for developing and implementing sales and marketing strategies for the hotel to achieve positive goal attainment. The Sales Manager will focus on selling hotel rooms, meeting spaces, and food and beverage services through direct client contact.

Key Responsibilities

• Manage daily activities, plan, and assign tasks to ensure adequate staffing within the sales team.
• Support the sales team through training and feedback to improve performance and set individual development goals.
• Ensure colleagues are trained on required standards and provided with necessary tools for efficient work.
• Assist with team-related issues, including recommending performance improvements.
• Foster teamwork by building strong relationships among different departments.

Financial Objectives

• Work towards achieving set sales targets and increasing overall profitability.
• Assist in achieving expected revenues by participating in budget preparation and financial planning.
• Develop and implement sales plans aimed at increasing occupancy, raising average rates, and boosting food and beverage sales.
• Prepare regular reports and market analysis to guide business activities and increase revenue.

Guest Experience and Client Relations

• Provide assistance to guests requiring support or information.
• Offer guests information about programs, local attractions, and restaurants to enhance their experience.
• Build relationships with key clients to enhance group sales opportunities.
• Coordinate activities between sales and other departments to ensure high-quality service delivery.

Business Development and Collaboration

• Enhance the hotel's reputation and brand within the local community.
• Work on improving marketing activities and overall hotel sales performance in collaboration with other departments.
• Execute additional tasks as needed to ensure smooth operations.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in sales, preferably within the hospitality sector. This position encompasses sales responsibilities in a hotel, which may include managing some administrative aspects of sales.